Restaurant Food Online Ordering System

By Author: Take Away Genie
Total Articles: 5
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The online ordering system will allow your restaurant or takeaway to accept orders and payments from customers online and in-person.
Advantages of Having an Online Food Ordering System
1. Safer and Healthier
Food businesses should be set- up as per the UK government's health and safety regulations. Social distancing, contactless ordering/ payment methods and ensuring surfaces should be maintained hygiene.
Even if you have a small restaurant, social distancing doesn’t have to be stressful. The online ordering system can help businesses to order and pay from outside or a table inside. Maintaining safe distances is simple.
2. Less Room For Error
One of the advantages of restaurant online food ordering for customers are that it guarantees prices are accurate and there’s less scope for error when it’s time to settle the bill.
That’s because customers need to physically choose an item on a menu with a matching price, ensuring the right amount will always be paid.
It has some advantages for your business. There’s a lower chance of incorrect charging less time wasted sorting ...
... out miscalculations and smaller free products handed out to appease customers!
3. More Customers
As social distancing continues, online ordering systems and online payments are getting more accepted. However, if your menu and payment system are hassle-free your regular customers will be recommending you to their friends and family and share on social media.
You can increase your customers and your profit simply by offering a seamless customer experience that sends orders to your back-end team in real-time.
4. Increased Customer Loyalty
Customers will choose your shop over a competitor if you give them a reason to keep coming back. Great food may be that reason, but you can also encourage their loyalty with a reward programme on your ordering app.
As per a recent study, a customised digital experience is also a good way to encourage customers to return. Out of 1000 customers surveyed, half of the customers said they would switch brands that give them a poor online experience, whilst 73% anticipated online personalisation.
With the help of a restaurant food online ordering system, you can send personalised offers, request reviews to boost your ratings and receive feedback regarding your service.
5. Higher Customer Spend
As we know that a huge crowd of customers are now getting more engaged with digital products and services than ever ahead.
Order values increase when customers order online. Studying an online menu is different to standing in a queue.
Customers have plenty of time to make informed decisions. Those with food intolerances can easily read all the information necessary and take their time.
6. Highly Customisable
Menu apps can be customized to promote your logo, brand colours or other features that make your business unique. You can easily add or delete an item to the menu all you have to do is log in and make your changes saved!
7. Reduced Costs
With a card terminal, you’re looking at several accompanying fees that can seriously reduce your bottom line. An ordering system for small businesses is a lot cheaper because it’s all digital and in most cases, the only charge will be the processing fees on sales.