How To Change Mistakes In Your Name, Flight Date, And Refund Ticket In Ethiopian Airlines?

By Author: Ady Kang
Total Articles: 2
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For any errors and omissions occurred in the flight booking phase, Ethiopian Airlines has a comprehensive policy to facilitate its customers to the full extent. However, penalties can be charged as per the airline’s professional framework.

Here’s everything you need to know about changing your name, flight date, or requesting a refund with Ethiopian Airlines.

Changing mistakes in your name.

• Changes in the names of the passengers can be made as long as the mistakes are minor and valid.
• If there’s a spelling mistake of up to 3 characters, the airline offers a free-of-cost name change policy. However, the name should match the official ID of the person.
• If the name change requires correction of more than 3 characters, the passenger will either have to buy a new ticket by paying a penalty or get one reissued for free. It is as per the company policy.
• Name corrections are only allowed for official reasons. For instance, for marriage, adoption, divorce, guardianship, etc. The passenger is also ...
... required to submit valid proof for it as well in the form of official certificates or court decree.
• The name change fee for the tickets that require the correction of more than three characters is;
1-USD 10 for domestic tickets.
2-USD 200 for North American routes.
3-USD 100 for the other international destinations.

Changing the flight date.

In order to change the flight date, you must consider the following things;

• While completing the form, provide full information about your existing ticket as well as the required data for the new flight.
• Prices are subject to change depending on the type of ticket, date, destination as well as economic conditions.
• If a passenger request a change in flight date after the prior flight’s time has passed, an additional ‘No Show’ fee will be imposed.
• Flight date changes may or may not require a fee.

Requesting a ticket refund.

• Ticket refunds are only applicable for the scenarios when;
1-Flight cancelation is at the end of the airline due to technical reasons.
2-The passenger informs the airline of missing the flight before its departure.
3-Refund requests are made on time.
• If the refund is requested by the passenger after the flight departure, he/she is not entitled to a refund (as long as the missing flight was at the end of the passenger).
• The refund procedure is expected to take up to 10 business days.
• If your ticket was issued by a local travel agent, contact the agency for requesting a refund on your behalf.
• The airline offers the passengers an option to keep their ticket open for one year from its issuance date but not more than that.
• Refund requests received officially would not be reversed in any case.

So, these are the policies regarding changing the mistakes in your name, and flight date and requesting refunds when traveling with Ethiopian airlines