Online Travel Market

By Author: khansurry
Total Articles: 37
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Technology and digitization continue to revolutionize the travel industry as both consumers and companies embrace online travel. Companies have been able to utilize online platforms as a way of enabling transactions, promoting sources of information, as a key marketing tool, and to directly communicate with the end-user. COVID-19 has only accelerated the need for an online presence as the pandemic revealed the need to reduce physical contact and led to greater adoption of digital technologies for everyday tasks. The leading players in travel and tourism are those which have embraced digitalization and focused on developing a robust online presence. To differentiate and stay ahead of the competition, the true leaders are those which have recognized the importance of social media, and personalization and invested in technologies such as big data, artificial intelligence, and travel apps. The most innovative and pioneering companies will have a workforce with a diverse and distinct set of skills to stay ahead in the online travel space.

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