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Pros And Cons Of Having It Support 24/7

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By Author: Dylan Jackson
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Whether it is small, medium, or large organizations, all are moving their IT infrastructure to the cloud. It has evolved as a game changer for IT companies. Industry experts praise this technology and believe that this trend will only grow and develop in the upcoming years. It is without any doubt highly beneficial to small-scale businesses but it is essential to know its pros and cons.

Pros of IT Support 24/7

Less Expensive

It is one of the cheapest ways to use, maintain and upgrade. An old desktop version of the software was costlier to the companies. You had to pay the license fee which if you choose multiple users’ options; it was very expensive for the companies to go longer. Dramatically, Cloud has completely changed the entire scenario as it comes at very cheap rates and can cut down some valuable expenses of the company. There is no need for infrastructure and premises. Therefore, the operation as well as administration costs are removed.


Cloud Computing brings reliability to your organization. Due to its self-managed service platform, it is far better than in-house IT infrastructure. ...
... With Cloud, you will get Service Level Agreement that provides you round the clock connectivity. It's a massive pool of IT resources and a quick recovery mechanism allows you to manage everything perfectly. This means, that if a server gets failed due to whatever reasons, all the hosted applications and services could be easily transferred to any available resources.

Unlimited Storage, recover, and backup

Unlike other platforms, Cloud provides you unlimited storage capacity. Therefore, you need not worry about storage and space availability.

With Cloud, it becomes much easier for you to store your data in the cloud and get backup anytime as compared to any of the physical hard drives or devices. Cloud service providers usually handle all your recovery problems. Therefore, backup and recovery come in much easier and simpler ways than any other traditional methods.

Cons of IT Support 24/7

Security Issues

Security is a leading concern with IT support. Before you go with this innovative technology, you should understand that the moment you get into this, all your information surrenders to an unknown cloud service provider. It means that there is an enormous risk related to security. Therefore you must wisely choose your service provider. You should only go with a service provider who you think will keep your information completely secure.

Technical Glitches

With Cloud, you are bound to be a victim of any technical difficulty sometime. First of all, you should know that any technology always comes with some outages. The usual problem that you face would be related to network and connectivity. You need a perfect internet connection to get connected with a server 24x7. Hence, you should always go with that service provider who has high-end support and maintenance standards. It is evident that when you store your information in the cloud, you may face external threats and hack attacks. You are also aware of the fact that nothing is entirely secure with the internet.

3T Pro offers 24/7 computer support (3tpro.com/our-services/onsite-it-support) and IT services to clients in Dallas, Ft. Worth, Richardson, Rockwall, Mesquite, Grand Prairie, Carrollton, Allen, DFW Metroplex, Garland, Plano, Irving, and Arlington, Texas. To know more, visit https://3tpro.com/about-3t-pro/.

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