Know The Top Hospitality Trends In 2022

By Author: Rohit Dubey
Total Articles: 12
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Due to the pandemic, which is still not over in many parts of the world, the hospitality sector has witnessed a remarkable shift in customer behavior and preferences. Now the focus is more on health and wellness. They are now emphasizing a safe stay where the staff members follow rigorous hygiene protocols. Customers are also aware of the need for sustainability. So, 2022 is not exceptional, and the hospitality industry is trying its best to cope with these new trends. Let’s have a look.

Safety and hygiene

Of all the trends that are now more or less adopted by the hospitality industry, practicing safety and hygiene protocols tops the list. Not only hotels, but resorts, restaurants, and pubs are also following social distancing, increased maintenance of hygiene, and provision of hand gel or sanitizer to make their customers feel safe. The sector has quickly adjusted itself to this new trend which is indeed a necessity than a luxury. People now inquire about these measures before making any bookings. Clearly, the fear of getting the virus is not yet over.

Contactless ...
... payment

The pandemic has given rise to the demand for contactless payments as both customers and staff members are not comfortable handling cash for fear of getting infected. Also, there is an emergence of apps like Google Pay and Apple Pay which means more people are not carrying their wallets. This also saves a lot of time and is thus proving beneficial for the hospitality sector.

Enhanced food and beverage delivery

It is vital to devise innovative ways to attract customers, and now restaurants are doing the same! They have started receiving orders via phone and internet to offer contactless deliveries of food and beverages at the doorstep of their customers. Some restaurants are also making a request to their customers to give feedback about their experience and even giving away gift cards.

Organic food & drinks

Gone are the days; when people were more concerned about food presentation and taste. Now they are not inclined to buy sugary drinks and fast food. Due to this changing trend, restaurants and hotels are revamping their menus and are including healthier options like low–fat, gluten-free, organic, etc. Even catering facilities are offering nutritionally-balanced food and drinks to suit their customer preferences.

Sustainability

Everyone has now become aware of the need to create a sustainable environment. While people are using less plastic in their daily life, hotels and restaurants are making conscious efforts to source fruits and vegetables from local farmers to reduce their carbon footprint. They are also choosing sustainable packaging for home deliveries. In this trend, vegan menus are increasingly gaining popularity among the masses.

Of course, the hospitality industry is changing. Many hotel management institutes have already made adequate changes in their course curriculum to equip their students with diverse skills in this rapidly evolving industry. Institutes have left no stone unturned to make them aware of the changing trends and the skills needed to taste success in this dynamic industry. So, enrolling in a reputed institute is the key for receiving the best training and skillset.

Rohit Dubey is a passionate traveler and content writer who loves to write about hotels and everything related to it. His areas of interest include hotel and hospitality management courses in India. To know more about hospitality courses and information visit https://nipsgroup.in/