How A Delivery Date Scheduler Can Help Magento Store Owners

By Author: Maulik Shah
Total Articles: 91
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Online shopping has made gifting a lot more easier and convenient. Birthdays, anniversaries, or be it days celebration, finding the relatable gift online and directly sending it to loved ones living far or near is much easier and secretive at the same time.

The ability to decide the date and time of the order delivery has added spark to gifting. Today’s generation loves to celebrate birthdays at midnight and some bakers have understood their demand and started 12 am cake delivery. Thus, such features on the webstore help in creating the mystery until the order actually arrives.

Long story short, adding a feature to the existing Magento store will add the edge to your store to maintain the position in the market. Here are the dates that will get easier to manage with the Magento delivery date scheduler extension.

Order Date
The order date is the date on which a store owner receives the order. With such Magento extension development, the owner can easily get the list of orders received on a particular day and ensure you do not go over the limit.

Order date defines a lot of other things than ...
... just the date. It is the date that will decide the other dates like shipping date and delivery date. However, if the order is received on the holidays or preceded by the holiday, it is possible that the delivery date will take more days than it usually does. Also, the time the order needs to be checked to figure out whether it is eligible for the same day delivery, if applicable.

Shipping Date and Estimated Shipping Date
Once the order is received, the owner will accept the order, pack it and then send it in transit and that date will be the shipping date. Thus, this means that the package has left the store and is handed over to the courier service.

The shipping date depends on the availability of the product, time spent behind making and packing the order or upcoming holidays or weekends. This date defines how much time the owner takes in sending the product from his side.

Now, the customers will not know how much time you take to ship the order especially if the products are semi-customized or fully customized. So, what you can do is show the customers estimated shipping date. This way they will know that after the order is placed, it takes X number of days to get the order shipped. Having clarity in such cases will reduce the calls, mails, and messages of customers asking when their order will be placed.

Delivery Date and Estimated Delivery Date
The estimated delivery date is the date when a customer can expect that their order will be received. Once the order is shipped, the delivery date can be calculated. Factors like bad weather, or any accidental situations can affect the estimation. Otherwise if everything goes smooth then the customer can expect the delivery on the said date. This date gives them an idea of when they will receive the package. After that the date on which the customer actually receives the product is known as the delivery date.

The delivery date and the estimated delivery date might not match due to the above mentioned reasons or wrong delivery address, failed delivery attempts, delay in custom clearance in case of international orders, etc. The delivery date scheduler extension helps you give the right estimated delivery date so that the customers have clear insights and you are able to meet the customer expectations.

Return Date
This is the date when the seller receives the return order from the customer in case of any issue with the product. Usually, the customers are given the time span of 15 to 30 days to return the order. These dates will give you an idea how often and which products are returned most often.

Conclusion
Sometimes such Magento 2 extension development can make a huge difference to the store. This delivery date scheduler extension gives clarity on both the ends - customers and sellers. It is easier to keep track of the incoming and outgoing orders. Whether the seller is able to handle the rush, are all orders shipped on time, are orders delivered on time, on what date you received the return order, etc. will give you insights. You can study these data and make changes accordingly to ensure you always meet your customers' expectations.

Maulik Shah is the Founder and CEO of AppJetty, a fast growing software add-on store selling extensions and plugins for various technologies, including Odoo themes and odoo apps Magento 1 extensions and Magento 2 extensions. Maulik is a tech enthusiast and writes about the various aspects of ecommerce technology.