Best Practices For Salesforce Training From India For Driving End User Adoption

By Author: svtechsoft
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The SFDC training phase of a salesforce application is the best chance to drive end user adoption. To enhance your odds of success, follow these training best trends:

1. Role based training- Training should not be the same for all the roles. It should be customized to every role, and commence with the managers, emphasizing showing them the value of the tool and how to get the information they will want from it. They don’t have to know how to transform a lead into an opportunity as much as they have to know which report will be most beneficial for them and how to run them.

2. Situation-based training- End users don’t have to know what all the features and screens do as much as they have to know when to utilize salesforce rather than describing every screen, take a real world example, and walk through it together. It ends up almost being business process training more than just software training.

3. Train like teams- It is vital to have the manager in salesforce training from India with their manager present. The end users know that there is management ...
... buying in and expectation, and they are less likely to consider this a waste of time.

4. Train on the live system- It is enticing to train on saleforce online job support with fake contacts and leads and other information, but then you have to depend on users to take what they have learned and translate it into the real world. Rather, make them do real work with real data. Thus, they have already commenced using sales force when they finish a day of class. It is much simpler to continue using a new tool rather than starting to use it.

5. Practical training- This one might be apparent but should be mentioned. Most people don’t learn by watching videos or listening to an instructor and e-learning. They learn by doing, every student should have his or her own workstation or device and should practice every process taught in the class.

6. Reinforcing training with time: Research shows that just two weeks after training, people generally remember 2-4% of what they have learned unless they have been actually using what they have learnt. One on one training process doesn’t cut it, as even your fastest adopting end users possibly won’t use evening taught in training during the first week after training. You should review and refresh after a week and then again after a second week.

End user adoption can be one of the most difficult things to achieve with salesforce, but it is also one of the most vital ones. With the initial and ongoing saleforce online job support of direct managers, along with these best trends, any company truly can expect and bask high salesforce end user adoption rates.