What To Do When Your Hp Printer Is In An Error State Or Is Offline?

By Author: michael braco
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HP Printers are the most common accessories used with computers as it’s one of the most trusted printer brands globally. But these printers are also very much prone to errors and breakdowns every once in a while. Whenever such a circumstance arises, you will see an “HP Printer in Error state” or an “HP Printer is offline” on the screen.

Most of the time, the user can guess what went wrong with the HP printer. Some steps can be applied as a hit-and-trial to see why exactly does your hp printer keeps going offline or why is the HP Printer in an error state. With this blog, you can safely run through the procedures and methods given to deal with such errors in your HP printer.

WHY IS YOUR HP PRINTER IN AN ERROR STATE/OFFLINE?

You will come across the message that your HP Printer is in an error state or offline when you try to connect with the printer or assign a printing task to it. This error message usually pops up on the screen when there has been a Windows update or a change in the software being ...
... used. These changes in settings will disable or interrupt the connection between your HP printer and your computer. The other causes behind your HP printer being in an error state or being offline could be:

Loose or disconnected cables

Corrupt or outdated printer drivers

Poor or nil internet connectivity

HOW TO FIX YOUR HP PRINTER IN ERROR STATE/ HP PRINTER OFFLINE?

The error message “HP Printer in error state/offline” could be frustrating for users as it puts a standstill on all works which are associated with the printer. To get your HP printer back online from the error state, try the methods given below.

CHECK ALL CABLES AND CONNECTIONS OF YOUR HP PRINTERS

This is one of the most common reasons behind an HP printer going into an error state. The first thing that is recommended to be done is to check that the cables of the printer to the computer and the power cables are perfectly fit and working well. Be sure that the connection between the printer and the computer is established properly and that there is no interference between the devices on the network. Restarting your printer is also an effective way to resolve the error.

CHECK THAT THE PRINTER IS NOT OFFLINE

An error commonly reported is that the HP printer keeps going offline. Check that the printer is online and responding to the commands. If you see that your hp printer is offline, here is how you can make it online:

Click the Start button and select the Control Panel.

Click on the Devices and Printers options.

Check that your HP printer is visible in the list. If the printer status is online, it will show as Ready.

If you do not see your printer is offline, get it back to online status by right-clicking o the printer icon and selecting the Use Printer Online option. This will restore the printer back to the Ready and will disable the error state.

KEEP THE PAPER TRAY LOADED

A simple error that occurs is that there are no papers in the paper tray and it will force your HP printer to go into an error state. If your printer already shows an error status while the paper tray is empty, power down your printer and load the tray with the needed amount of paper. Turn your printer back on and resume all printing jobs if the HP printer is no more in an error state.

REINSTALL/UPDATE THE PRINTER DRIVERS

A compromised printer driver could be a serious cause behind your HP printer going into an error state. For this, the user needs to visit the official website of HP and enter the printer model number and check for any updates available. If not, uninstall the printer driver and reinstall it. The reinstallation process of the printer driver is a time-consuming process whereas the updation process is comparatively faster. It is better to check for the update on the printer driver and if it is already updated to its latest version., then the next step is the reinstallation of the printer driver.

USE THE HP PRINTER AND SCAN DOCTOR

The HP Print and Scan Doctor tool is a wonderful tool formulated to fix errors such as your HP printer being in an error state or when your HP printer keeps going offline. This tool can be easily downloaded and is a lifesaver for many such errors you face with your HP printer.

HP PRINTER ERRORS SOLVED

Now you know through this blog why your HP Printer in Error State or why it keeps going offline. Apply the common troubleshooting methods discussed above whenever you see such errors with your printer. For detailed technical assistance, make sure to contact the HP Technical Support team.

Hello, I'm Michael. A talented technical geek with over 15 years of experience, we provide high-quality assistance in canon printer troubleshooting support.