How To Troubleshoot Echo Dot Stopped Working Issue?

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Are you using the Echo dot device? Is your Echo dot stopped working? Facing various issues with your Echo device? If the answer to all the above questions is yes then don’t panic! You have reached the right spot. There are numerous reasons for which Echo dot has stopped working such as WiFi connection problem, internet outage, voice recognition issues, and many others. In this blog, we have described the step-by-step instructions for troubleshooting the Echo dot stopped working issue . Scroll down till the end of the blog and know the solutions to resolve the problems. Let’s get started.

Steps to Fix Echo Dot Stopped Working Issue

Look at the below steps to resolve the Echo dot stopped working issue. You have to go through with all the steps to fix the issue:

Method 1: Unplug Echo Dot

The first method that is needed to perform to fix the Echo dot stopped working issue is to unplug the Echo dot. Here are the steps that need to follow:

...
... Unplug the power adapter from the electrical outlet.
After that wait for some time.
In case, your Echo dot becomes hot then wait until it cools down.
Next, insert the power adapter back to the power socket.
At last, check whether the issue is get resolved or not.

Method 2: Check the Microphone Button

The next step is to check the microphone. If your device is switched off then it will not respond to any voice command. Make sure that your microphone is power on. Press the power button. In case, it starts working then you will see that the power LED light starts blinking blue. If the red LED light is blinking then it means your Echo device is not working.

Method 3: Restart the Echo Dot

When your Echo dot is creating issues then try to restart your device. Follow the below steps to restart the Echo dot:

Press the volume up and down button simultaneously. Do the same thing two times.
After that, check whether the LED light is flashing on not. If the LED light is blinking then it means that your device is working but it is not responding to the voice commands.
Unplug your device from the power socket and turn off your device. Thereafter, wait for 30-40 seconds.
Next, reboot your device and connect your device to the WiFi connection. The booting process will take less than 2 minutes.
Switch on your device and check whether Echo dot is responding to your voice command or not.

Method 4: Hard Reset the Echo Dot

If the normal reset will not resolve the issue then try to do the hard reset on your device. It may help you in making your Echo dot works again. Here are the steps:

Firstly, you have to search for the reset button on your Amazon echo dot.
Press the reset button by using the paper clip or needle. You can use any sharp-pointed object.
Next, you will see the blue light changes to the orange light. It will take some time to switch off.
Turn on your device manually and you will see that the Echo has resumed to the factory default settings.

Congrats! By following the above-mentioned instructions, you can easily resolve the Echo dot stopped working. If you have any doubt or are unable to resolve the issue then you can take help from our professional technical experts through the live chat option.

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