Broadcast Streaming Video

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The Internet has revolutionized the way that people communicate with one another, and Eyepartner takes it a step further with innovative solutions that allow businesses to broadcast streaming video easily and efficiently. Eyepartner is a development group with many different, specialized online streaming sites to accommodate social networking, business, and educational needs. They put together webcasting suites that allow flexibility for marketing, conferencing, or training.

There are several programs that Eyepartner has developed to facilitate communication between parties. Each program has a specific way of connecting people, but two notable streaming solutions are Camwax and StreamingBASE.

Camwax can be used by companies who wish to provide live video support for customers. This adds an entirely new dimension to customer support †instead of a client being required to contact customer support via e-mail or phone, they are now able to interact in person, no matter where in the world the customer support center is located. Troubleshooting techniques that might be difficult to describe over the phone ...
... can now be demonstrated live. This ease of communication lessens frustration and increases client satisfaction.

When companies use Camwax, they will not only see a positive change externally with their clients, but internally with their employees as well. Video conferences can be recorded and referenced later for quality control and training purposes.

StreamingBASE is another flexible communication solution that can be used for conferences, seminars, and live events. The services that StreamingBASE provides include event recording, video sharing, a customized template, and a user-friendly backend interface.

There are many uses for StreamingBASE. For example, a business taking on new employees can have someone from a main office conduct the training without having to leave that office. Many companies have a specialized training and development team based in one central office, and they must often travel to satellite offices to conduct training sessions. Travel expenses are eliminated, and the quality of the training experience remains the same as it would have if the trainer had traveled to meet the new employee. Live conferencing ensures that the trainee gets the right information the first time to prevent mistakes in the future that could prove costly for the company.

The streaming function is also an essential tool for companies whose employees travel often. Employees can keep in touch with supervisors at a distance. Instead of taking notes at seminars, they can plug in so that anyone who is interested can sit in on them as well.

Potential clients might also find they have numerous questions after a sales pitch, which is why it’s essential to conduct a live marketing session. This allows the prospective clients to get in touch with more members of the company, and it lets them gain a better understanding of the products and/or services offered.

Overall, the technology to broadcast streaming video has changed the way that businesses connect with one another. It opens the door to an endless array of opportunities by eliminating unnecessary expenses and cutting unreliable lines of communication. StreamingBASE and Camwax are just two examples of the wide array of services that Eyepartner offers.