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Introduction To Efficient Communication Skills
"Your capability to speak is an important tool in the pursuit of your goals, whether it is with the family, your co-workers or your clients and customers." - Les Brown.
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It comes from the Latin term "Communicare" which means to share. Communication is a process of transferring signals/ information between a sender and a receiver. It can be completed by different modes/methods which may be Oral (using words), Written (using printed or digital media such as books, magazines, websites, or e-mails), Visual (using logos, maps, charts, or graphs) even Non-Verbal (using body language, gestures, tones and pitch of voice). Communication skills don't only refer to the manner in which we communicate with others, in fact, it includes different other components like our body ...
... language, gesture, facial expression, posture, hearing skills, pitch and tone of speech.
In today's highly competitive world a good interaction skill (whether oral or written) is really a must. According to Robert Anderson, "Communication is an interchange of thoughts, views, or information, through speech, writing or signs". Written Communication indicates communication by means of written symbols (either printed or handwritten).
It is a mechanism we use to establish and alter partnerships not only in the business world but in each and every aspect of your life. It helps the relationships to develop along good lines and helps to avoid insults, disputes, and conflicts. Nowadays, an effective communication skill has become a predominant factor even while recruiting and choosing any potential prospect. While interviewing any candidate many interviewers judge them based on their communication skills.
Many professionals believe that good communication skills can improve their efficiency, productivity, and their interpersonal relationships not only inside the department but with the entire organization in addition to with the external public. Even if you look at any job advertisement most of them mention that candidates should have good communication skills.
In an interview, a good communication skill helps you to produce an advantage over others since technical qualifications are likely to be more or less the same for every candidate. It is often observed that promotions arrive easily to those who can communicate successfully irrespective of the nature of work, designation or department i.e. from senior level to lowest management level. In fact as profession advances, the importance of communication skills raises; the ability to speak, listen, question and write with clarity and conciseness are essential for every supervisor and leader. A good communicator recognizes strengths as well as weaknesses in their communication that comes in their way of having the ability to convey their information effectively. They identify the reason for the same and try to find out suitable solutions for the same.
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Good communication skills help any individual in not only his professional life but all aspects of their life. In modern business world the ability to be able to communicate information accurately and clearly is not only accepted by also expected in any business and hence should not be ignored. The ability to speak properly with a wide variety of people, maintaining eye contact, correct use of vocabulary, customizing our language to suit the audience, energetic listening, presenting our ideas properly, writing concisely, being a team player are the most important criteria's that must be considered by each and every person for effective communication.
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