It Support Services | Tech Support & It Management | Advancedtechco

By Author: Bancroft Wilson
Total Articles: 5
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AdvancedTechCo offers a full spectrum of high-quality tech support services. It’s convenient & fast to provide immediate support to customers with our help Desk support.

High-quality Tech support and network monitoring services every hour of every day.

Supporting your users applications and hardware questions can be a demanding task. ATC design help desk services specific to your users’ needs via either a designated Computer Mechanics employee-on-site at your location, or accessible to your users on a dedicated account line set up solely for their use.

Our support Help Desk provides an efficient way to provide immediate support to our customers. It’s convenient and fast. We’ve found that the vast majority of our customer’s technical problems can be resolved over the phone or with an online chat. Over the years, we’ve continually refined our Help Desk, as well as our proprietary Help Desk Management Systems that makes this solution so powerful. Today, we offer customers the benefit of our Help Desk services in many distinct ways.

Our experienced staff offers a full spectrum of system ...
... administration services:

MAC and Windows
Virus and Malware removal
New computer setup
New employee setup and support
Email setup and more

Help Desk New York- Tech Support and IT Management

ATC is your 24/7 Dedicated Help Desk Technical Support Nation Wide, We do it all in the name of ATC your Quality IT Experts.

ATC Help Desk Support Services provide unlimited fixed tech support, we that it from the start, do hardware or software diagnosis, we can fix any technical issue and implementation of technology solutions best for you business. For ease of budgeting.

ATC will customize cost within you budget, to provide you with our unlimited Help Desk Support.

Looking for simple but powerful help desk Support ? a company that give you the control with our customer portal manage tickets, organize your contacts, and assign tasks to the ATC helpdesk team.

EMERGENCY HELP DESK TECH SUPPORT

ATC is your Help Desk Support, Help Desk Technical Support, IT Management Help Desk, Cisco Help Desk, Dell Help Desk, Help Desk Management, Remote Help Desk, Website Help Desk Computer help Desk, Tech help Desk, mac Help Desk, windows help desk.

As mentioned above, clients who select our Signature Network Support plan benefit from our emergency tech support, which comes with a Rapid 1 hour Response Guarantee that ensures you have a technician on-site to address your situation within 2 hours of your call. How many help desk outsourcing companies can make that promise and keep it, not many.

HELP DESK REMOTE MANAGEMENT SYSTEM

With the use of innovative Remote System Monitoring, Help Desk engineers can provide state-of-the-art software maintenance and system troubleshooting to the customer 12 hours a day, 7 days a week, with technical support on-call.

The Remote System Monitoring provides our Help Desk engineers with the ability to identify problems before the customer notices. In addition, this system assists customers with system administration, and field engineers with troubleshooting. Our Help Desk engineers have the ability to see exactly what the user sees, enabling them to save – recreate the problem, as well as locate its source easily and efficiently.