Iso 10002:2018 – Iso Consultant In Uae

By Author: Agile ADVISORS
Total Articles: 55
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What is ISO 10002: 2018?
ISO 10002 is quality management and customer satisfaction guideline that guides handling the process of complaint handlings of products and services in an organization. Under this guideline we plan, design, develop, maintenance, improve our operations towards customer satisfaction. It includes all types of commercial and non-commercial activities. We at Agile Advisors are a team of experienced professionals providing complete support as an ISO Consultant in UAE we also provide training on ISO certification in UAE.

The data is collected through the complaint handling process by collecting feedback or suggestions from the clients/customers. The data and information collected is then analyzed which leads you to improve your quality, product, and services. The organization that achieves this 10002 the ISO certification in UAE, handles the complains properly and improves not only their product and service quality but improves their reputation in the market. Through the ISO certification in UAE, you understand the nature and grievance of the complaint.
Through this ISO certification in ...
... UAE, you ensure that a well-structured and well-organised complaint handling process affects both the demand and expectations of the organisation and customers.
The complaint handling process outlined in documentation enhance the satisfaction of a customer. It encourages the customers’ feedback and complaints.
ISO 10002 describes the following steps in the implementation of the complain-handling process….

It gives confidence to a customer by creating a customer-friendly environment that is open to complaints.

• It guides that top management should involve and deliver the resources and training as well.

• It enhances the organization to solve the complaints in a systematic, consistent, and responsive way.

• ISO 10002 helps you to create a customer-focused approach to solve the complaints. It encourages to improve the skill in working with customers.

• ISO 10002 allows you to understand the nature of complaining and guides you to review and analyse the complaints.

• ISO 10002 guides you to have a continual look at the improvement of the complaint handling process.

Agile Advisors as ISO consultant in UAE, provide you with complete training, including internal audits, to improve the complaint-handling process. ISO certification plays a vital role to expand your business internationally. ISO certification in UAE at Agile Advisors helps you in certification so that your organization met all the requirement in reaching the global platform. Don’t forget to get connected @ www.agilemea.com

Agile Advisors launched its operations in 2016 and has since rapidly grown globally. We have offices in UAE, Bahrain and India. Our team brings in a plethora of expertise in sustainability cutting across different sectors.