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Alexa Stopped Working, How Do I Fix It?

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By Author: Dwayne Johnson
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“Why is my Alexa Stopped Working for no reason”?


There are a number of Echo users who are asking the same question. Without any doubt, it can be said that Alexa has made our life very easy.

From security to entertainment and controlling our home devices, Alexa can do anything easily. Isn’t it?

But, sometimes the Echo device stopped working because of unknown reasons.

To fix this problem, I am going to tell you about my experience and how I tackled the same issue once.

At the end of this article, I am also going to share the link to the website that will help you to fix why your Alexa Not Working.

Why Is My Alexa Stopped Working?

The reason why your Alexa has stopped working can depend on a number of factors. It may be possible that you haven’t connected the Echo device to the wall outlet properly, your internet is not working effectively, Echo is placed too far from the router, etc.

Hence, ...
... I am going to let you know all the methods that are required to troubleshoot why is Alexa Not Responding.

Are you ready?

How To Fix When Alexa Not Working?

If you have recently noticed that your Echo device is not responding then do follow the steps that have been mentioned below:

Check The Network Connection

You must know that Alexa will not respond to any of your commands until you will not connect it to the internet.

Hence, check whether your device has been connected to the internet or not.

Verify All Cables Connections

All the cables that are connected either with the Alexa or router should be tightened properly. Several times, the Alexa Stopped Working because of a loose cable connection.

Check The Microphone Of Echo Device

When you issue any command to Alexa, it listens to it through the microphone. What if you have forgotten to turn ON the microphone button.

In that case, your Echo device will not be able to listen to any of your commands, which results in the issue of Alexa Not Responding to Voice Commands occurring.

Put Your Echo Device Within The Wifi Range

Your Echo device should be placed within the wifi range so that it can fulfill all of your commands.

So, move your Alexa device near the router and then check if the issue of Alexa Stopped Working resolved or not.

Restart The Echo Device

One of the best ways to deal with any technical problem is the restarting method. So, don’t think much and restart the Echo device now.

Reduce Wifi Congestion

Even after trying all the given steps if still your Echo Dot Not Responding, make sure that fewer devices are connected with the router.

It may be possible that you have connected a number of devices with single wifi. This is why Alexa Slow To Respond and sometimes stopped responding.

Reset Echo To Factory Defaults

If all else fails and still your Alexa Not Discovering Devices then you need to reset it to the factory defaults.

Soon after you will do that, all the settings will set back to defaults and the issue of Alexa Has Stopped Working will be fixed.


In this guide, I have told you all the methods that are required to fix the issue of Alexa Stopped Working. I really hope that these steps are enough to deal with the mentioned issue.

As promised, I am going to give the link to the website on which you all get each and everything related to Alexa and its problems.

Click now on https://www.smartechohelp.com/

More About the Author

Need Instant Alexa Helpline Service? Is your Alexa gives you trouble? Facing issues while streaming your fav music or Alexa not responding to voice commands? No worries, grab your phone and dial Toll-Free Alexa Helpline Number at +1 800-795-6963 available 24/7, or can visit Smartechohelp anytime>>https://www.smartechohelp.com/

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