Norton- Faqs Related To Subscription Renewal

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Installing a comprehensive Antivirus like Norton seems like a mandatory step in today’s digital world. What makes Norton a perfect choice is its compatibility with all the operating systems be it, Windows, Android, Mac, or iOS. This versatile security software is an ideal option for those who use multiple devices. Norton offers various subscriptions and packages that protect various devices with different operating systems. A robust security software Norton offers protective features like Password Manager, Safe cam, Cloud backup, Secure VPN, etc. Together they give you a safe browsing experience without any online threat.

Most of the Norton products offer an automatic renewal of subscription, which is a valuable option. This beneficial service ensures that you don’t stay without protection, even for a single day. With an automatic renewal subscription, you will be billed either every month or yearly as per your plan. This keeps your protection active and updated automatically without giving any trouble to you.

How does the renewal system work?

When you purchase a Norton product, you are asked to store ...
... a billing method for future payments. The amount is charged after the end of the ongoing subscription until you cancel the subscription. You will receive an email before payment that will inform you regarding the price, term, and other details.

Here are a few of the general inquiries, along with the possible solutions that our customer frequently asks.

FAQ 1: How would I know if my subscription will automatically renew?

The automatic renewal subscription is on when:

One purchases the automatically renewing subscription from the online store.
Note: Particular payment modes do not qualify for automatic renewal of subscriptions. There, you will have to renew the subscription manually after the end of every term.

One purchases the Norton from a retail store or any third-party website online and activates the product online.
FAQ 2: I was charged for the product but haven’t installed the product yet. What do I do?

In such cases, it would be better if you sign-in to your Norton account and install the product as soon as possible.

FAQ 3: I would like to update my payment mode. How do I do it?

You will have to Sign-in to your Norton account to update the payment method and follow the given steps:

Log in to your Norton account.
You will find your name in the top right corner.
Tap on it to proceed and go to the ”Automatic Renewal Settings” on the next page.
Now, open the ”Billing information” section and tap the ”edit” option to modify the details.
Then, finally, click the ”Save” option.
”Update successful” message will appear once you save the changes. A notification will arrive on your registered email ID to confirm the changed settings.
FAQ 4: Where do I look for the subscription renewal status?

Find out of your subscription can renew automatically or not by following the steps here:

Log in to your Norton account.
Tap your name at the top-right corner.
Now go to the ”My Subscriptions” section.
You will find your subscription status right beside the ”active protection” in your account.
FAQ 5: How do I cancel the automatic renewal of the subscription?

The steps given here will help you with the process:

Sign in to your Norton account.
You will see your name appearing on the top-right corner of the screen. Tap on it.
Now move to the ”My Subscriptions” tab.
Find the option to cancel the subscription, and you are done with the process.
FAQ 6: How do I enable automatic renewal of subscriptions?

You can move to automatic renewal of subscription by going through the following steps;

Log in to your Norton account.
Find your name at the top of the screen and click on it.
Now click the ”My Subscriptions” section on the next window.
Finally click the ”activate Subscription Renewal” option next to the ”active protection” option.
The FAQs mentioned above are the most common and general questions raised by the consumers of Norton. Follow them to resolve any trouble related to the automatic renewal of the subscription. If required, you may call or message customer care support for further information.

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