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How To Choose The Best Email Management Software For Your Business
Originally Published by Mailtrim
Gone are the days where email was just an electronic message received or sent through an electronic device. Yes, the chore process of the email remains the same but the extensive features, new jobs & responsibilities that can be performed and aligned to today's email needs some extra skills to manage it, which is not possible with a simple email service unless you are taking the risk of sidelining the responsibilities you are signed up for. All you need is an assistant to do it, to be precise you may need a virtual assistant, which the email management software can do.
What is Email Management Software?
It's a pro-business tool which can manage the vast number of your emails by categorizing and presenting it to you in the chronological order for your quick access, based on the subject in it. With today’s upgraded software you can also manage all your work without depending on other tools.
There are Two types of Email Management Software
Desktop email client will allow its users to access their emails via their computer systems
... email services are also called as webmail, where users can access their received, sent emails by logging into the email service provider’s web browser
Why do you need the Best Email Management Software for your Business?
It has become essential to oversee your daily flooded emails, as well it can monitor the tasks, trigger automated replies saving your time, give a secured server to store your emails and so on with embedded tools in it
It's designed to organize and filter your emails according to your ongoing projects with the help of your mentioned specifications or based on your threads. With one of its features, you can choose to respond later with particular emails so that you can carry on with your work seamlessly without consuming the time in just checking the emails in peak hours. In fact, to not miss in giving the reply, you can set a reminder, as per your ideal time.
With the integration of different tools in it, you can carry on with your multitasking work within the same interface yet without switching between multiple interfaces. For example, with the integration of Customer Relationship Software (CRM) and by syncing the emails & contacts from your multiple accounts, you can save a lot of your quality time
Major email traffic is created by the spam, which you can receive in a certain number on a daily basis and within your capacity it can be considered as such only when you check poured emails in your inbox, by giving ample time. With its unique feature and based upon your specifications, emails you receive will be spammed or sent to the spam folder without moving it manually
The inbuilt antivirus in it can secure your business by eliminating the virus generated emails that are designated to steal your company and customer data, whose costs are high in this modern digital world. A simple email service or an incompetent can maximize your company’s vulnerability.
Monitor your teamwork
You can delegate the emails to your team with just a click and additionally you can check on the work status that you have assigned to your team based on their jobs & responsibilities, saving your time and boosting productivity.
The emails, sensitive data, attached files that are lying in your email folders for a long time period which cannot be deleted as possibly it may serve as your future reference, can be moved to a safe and secured repository
Easy to use
It provides the intuitive graphical user interface (GUI) ridiculing the bounded complexity in handling the work, that can make you settle at ease
Using this software you can run your marketing campaign effortlessly and monitor it by collaborating with your team. All your customer data will be synchronized in it and you can send bulk email to every customer without missing any of them
Tips for choosing the Best Email Management Software
Every email management software cannot be the best email software. Some tips are listed below, which you may want to consider before choosing it as your tool
Check the integrated business tools in it so that you don’t have to work scattering your mind on different platforms
Be advised to choose the best email client for business that can be accessed with your multiple electronic devices like smartphone, tab rather than depending solely on computer systems
Customer Support team
It’s important that your software should have a dedicated customer support team so that issues arose within the software can be addressed promptly without affecting your workflow
Make sure that your chosen software constantly upgrades their features in it and they are capacitated enough to meet your needs
What to look up in Email Software for Business
There are some features that would make more effective
With the capability of reviewing the content in your emails like inbound, outbound, emails from your organization & other organizations, ads, spam and so on can be sorted prioritizing your work timeline.
With this feature you can schedule the meeting with your team or clients from different geographical places syncing with their time zone, whereas it can send and receive the information from multiple accounts. You can also view your composed meetings, meeting invitations that will be synced in the calendar by appearing as the event calendar.
This feature enables you with the privilege to create automated series of replies to marketing and sales emails, which reduces your time in checking the email and responding to it accordingly.
This feature is highly workable for customer support teams. With the automated ticketing system the support ticket will be generated to your customer emails, aligned with the access in delegating and monitoring your team's tasks and additionally you can also share your inbox with your teams.
Based on the content and sender, every email cannot be replied with the same template. Using this feature you can create multiple templates or you can choose customized templates from the gallery categorizing the emails of your boss, team, customers, clients and so on.
Analytics and reporting
With the activities in the software, it will generate a report which states the number of times email checked, the average time taken in responding to customer and so on, it will be useful to work in improving your team’s performance.
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