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Getting Black Screen While Accessing Facetime On Mac? Here’s How To Fix It

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By Author: Katherine Wood
Total Articles: 7
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FaceTime is the perfect way for Apple device users to stay connected to their friends and family. All the devices that Apple develops come with some pre-installed apps. And FaceTime is also an inbuilt app that can be used on all Apple devices, including iPhone, iPad, Mac, and all others. The main purpose of this app is to enable users to make video calls to other iOS device users. Using this app for making video calls is pretty easy and fun. The app also provides you with several great features. With the FaceTime app, users can also make audio calls and can join group video calls with up to 32 people at once. One can also use emojis and animojis during their FaceTime calls. FaceTime is one of the most favorite apps among most Apple device users. But sometimes, the app stops working.

screen while accessing

Some of the Mac users have reported that when they try to access the FaceTime app on their computer, all they get is a black screen. The main ...
... purpose of the app becomes meaningless if all you are getting is a blank screen. So, how can you solve this issue? Are you also a Mac user and are experiencing the same issue? Want to know how you can fix the app? If you don’t know how to solve the problem, then you are on the right page now. This is one of the common issues that any Apple device users can face at any time. And here, we are going to provide you with some useful tricks that you can try to solve the problem. So, to get the techniques, you should go through this complete article.

Simple Tips to Fix the Issue of FaceTime Black Screen on Mac

Most of the time, the apps works completely fine. But, if you are experiencing any issues with the app on your Mac or any other Apple device, it might be due to many reasons. It is also possible that your device is not connected to a stable internet connection, because of which you are getting a black screen while accessing the app. Or it might be due to some software issues. But, there is no need to worry because the methods mentioned in this article will hopefully help the users to get rid of the problem quickly. Two simple techniques have been mentioned here that any Mac user can easily try to solve the issue of getting the black screen while accessing the FaceTime app. So, let’s move towards the first method now:

Method 1: If you are getting a black screen while accessing FaceTime on a Mac, you can try this method. Here’s how to proceed with the following technique:


First of all, you will have to get to the Terminal app on your Mac computer. To open the app, you can use the Spotlight search feature or the Finder app.
And now, after reaching the Terminal app window, enter the following command: “sudo killall VDCAssistant.”
After running the command, you will be asked to provide your Mac’s password. After entering your password, use the enter key.
And now, run the next command that is mentioned here: “sudo killall AppleCameraAssistant.”
And type in your password again and then press the enter key.
At last, complete the process by launching the FaceTime app and see if this fixes the issue or not.


Method 2: Solving the Issue via SMC Reset

If, after following the method mentioned above, the problem still continues, then you might need to reset the SMC on your Mac device. This can resolve the hardware problems on your device. Here’s how you can reset the SMC on your Mac computer:


If you use a desktop Mac/Mac Mini/ or iMac, first of all, you will have to power off your computer system.
Proceed by removing the power cord and then wait for a few seconds to reconnect the power cord.
And after connecting the Cord again, wait for a few more seconds and then restart your Mac computer. And now, check if the FaceTime app starts working again.
If you use MacBook Pro/Air models, then also, first of all, you will need to shut down your device.
And now, you need to use some keys altogether, that is: “Shift+Control+Option+Power button for fifteen seconds.”
Release the keys after a few seconds and then power on your device after fifteen or twenty seconds.


So, these were the two simple and straightforward methods that any Mac device user can try to fix the FaceTime app showing a black screen. And to get more tips and tricks like this, you can visit the website.

Source: https://setupv1.co.uk/getting-black-screen-while-accessing-facetime-on-mac-heres-how-to-fix-it/

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