Time-saving Tips For Better Restaurant Management

By Author: Digital Waiter
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Time is actually money when it comes to the hospitality business. Customers hate to waste their time. Waiting for their order is definitely something that they want to avoid as much as possible. On average, customers do not prefer to wait more than 30 minutes to have their food served. They are most likely not to return to your restaurant again if their food isn’t ready by then.

So, how do you tackle this issue? One very good way to do so is to switch to technological aids such as table booking app, digital waiter, etc. But that alone isn’t enough.

Read below for some time-saving tips for better management at your restaurant.

Plan in advance
Advance planning is the key to solving most of the issues that occur in the end. All your staff must be aware of their duties and responsibilities for the day well in advance. You should also make a schedule for yourself so that you can invest time in keeping a look over the management and not waste it in last-minute issues.

Keep a check on messages and calls
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... Most of the customers tend to call or message the restaurant before actually visiting. Some customers even have to come to the venue to clear their queries before making reservations or keep asking questions while being seated. This can be well-managed if you dedicate someone to check the messages and calls.

Dedicate a section to special requests
In your food ordering or table booking app, you must always include the option to add special requests. This way you can be prior prepared to any of your customer’s needs and have adequate time to prepare accordingly. It also creates a good impression in the minds of the customers as they appreciate your thoughtfulness.

Start accepting online payments
Looking for cash or change is a wastage of time for you as well as the customers. As most of your business is digital, why shouldn’t the payment be as well? There are lots of apps that provide secure gateways for online payments and charge low commission. Use them for providing a convenient and fast mode of checkout for the customers.

Automate the processes
It is very important to know that this is the age of digitalization. Everything can now be done with a few clicks on the smartphone. Most of your customers are millennials and are looking for the same convenience in their restaurant experience. Provide it to them by using apps instead of the traditional methods.

Start automatic reminders
Lastly, you can use your table booking app to send automatic reminders to your customers who have made reservations. No-shows eat up a chunk of your revenue and they mostly occur because customers do not remember they had a reservation. So, this will save your time and energy and let the customers know about their booking with food ordering app.

That’s it. These very simple tips can help you save lots of time at your restaurant. So, try to follow them and let us know in the comments how it goes.

Digital Waiter helps you to order food on-line in quick time. Check menu anytime anywhere within a single click. Get your favourite food at doorstep without hassle you to go anywhere with the help of E-Waiter.