A Guide To Using Tele-calling For Edtech

By Author: Harsha Rampal
Total Articles: 13
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The pandemic has accelerated the adoption of digital technology in education with global edtech investment on track to grow over 15% in 2020. Edtech startups are helping schools and universities to adapt and evolve. Across the three main education categories K-12, post-secondary, and corporate training, technology is infused throughout the life of a learner. That throws up a lot of new opportunities in the B2C and B2B space.

Education requires a huge amount of human interaction and the tech in education should be used to improve efficiency. With Futwork, companies are doing just that. The tele-calling services offered by Futwork helps businesses scale their sales funnel in a cost-effective manner while saving the time of their in-house salesforce.

Edtech companies like uFaber, toppr, Vedantu have been working with Futwork on various use cases like lead validation, customer feedback, payment reminders, and booking demo sessions.

With companies growing at a breakneck pace and establishing a presence across India they often find it challenging to communicate with their user base in the regional language, given ...
... the diversity. With Futwork’s tele-calling companies are able to overcome that obstacle as we provide services in more than 10 languages based on the need of the business.

With tele-calling, edtech companies have been able to improve efficiency and reduce friction at each stage. Here is how we add value at each stage.

1. Lead Qualification: Our team of trained tele-callers ensures that you are only reaching out to the hot leads by qualifying the leads based on set parameters and your in-house sales team can focus on maximum conversions.

2. Demo Bookings: Edtech startups choose the freemium model to entice parents/teachers to their solutions. The tele-callers provide detailed information to the prospects ensuring they understand the product well and get them to attend a demo.

3. Sale closure: Tele-callers work on follow-ups and ensure the prospects complete the formalities and make the payment to get started, so your team can just focus on converting the leads.

4. Nurture: Timely feedback calls to users for user experience. Asking users for referrals and new leads ensuring the in-house sales team has maximum leads in the funnel throughout.

Top benefits of using Futwork for tele-calling to support your inhouse team:

Pay for output
Zero fixed costs
Multi-lingual callers
On-demand tele-calling
End-to-end project management

Optimize your sales funnel with Futwork, reach out to us at hello@futwork.com or fill in the form here https://docs.google.com/forms/d/e/1FAIpQLSfYuNzJs0AVVWwKaZjIQ0LzpiWZhPy53wkpNwjBAbL-KU1J4g/viewform and we will get in touch with you.