Why Netsuite Is The Perfect Erp Solution For Retail Industry?

By Author: Sapna Gupta
Total Articles: 38
Comment this article

Today's consumers are very demanding. They want seamless, unified shopping experience regardless of channel. Today's highly demanding customers to shop anywhere, pay anywhere and receive merchandise anywhere. Study also suggests that shoppers are more likely to purchase from a brand whose products are available through multiple channels. To cater to their growing needs retailers need to move beyond the disconnected, standalone systems of the past. For this, retailers should rely on NetSuite for Retail. As an end-to-end solution, NetSuite combines ecommerce, POS and order management with back office systems. Retailers with multiple channels, brands or business models, selling across multiple regions and countries can easily manage their business with single, unified cloud system.

Top Features Of Netsuite For Retail

Transform the In-Store Experience - Leveraging full featured, easy to use POS, NetSuite enables retailers to true omni-channel shopping experience. NetSuite unifies physical & digital shopping experiences while empowering sales associates with complete inventory & customer information. ...
... With this, they can efficiently engage customers to provide a satisfying shopping experience. Enterprise wide inventory visibility and 360-degree customer view will improve the profitability.

Seamless Cross Channel Functionality - NetSuite provides 360-degree view of each customer, helping you to offer personalized service, build customer loyalty and provide a relevant, engaging shopping experience with your brand. Based on purchase history and communications with your company, you can provide personalized offers to your customers.

Online Commerce Across All Devices - Using SuiteCommerce, you can deliver personalized and engaging experience to your customers online with any device-desktop, smartphones and tablets. Directly integrate fully-featured web store into your business to eliminate the need of manually transferring orders from your web store to inventory, shipping and accounting. Also manage multiple web stores and catalogue businesses all in one place.

Order Management - With NetSuite for Retail, you can easily meet customer expectations to buy, fulfil and return anywhere. NetSuite maximizes your profitability by providing single view of inventory across all channels and the supply chain.

Marketing & Promotion - Extensive marketing campaigns and promotional capabilities enable you find new customers, encourage repeat business and increase average sale size. Automated upsell and cross-sell functionality lets you offer add-on products at the register or in the web store. You can also offer multiple discounting options, volume pricing and customer-specific discounts.

Unified View Of Your Business - NetSuite ensures that transaction data flows from all of your retail channels to your warehouse and procurement departments while Invoice and expense data flows to the finance department and customer data flows to the marketing department. With this, appropriate users will get real-time visibility into sales, inventory and customers across all channels to ensure better decision-making.

Key Metrics - Based on real-time access to critical data, retailers can make timely, fact-based decisions. Range of reports including inventory and sales reports, expense & marketing campaign ROI enable you to understand key performance indicators (KPIs). With actionable insights, you can identify trends in channels, suppliers and customer behaviour.

Concluding Remarks

With NetSuite for Retail, you can future proof your retail enterprise. As a leading cloud solution, NetSuite can be configured and customized to meet your specific retail needs. With NetSuite, you can quickly and easily add new channels, geographies, business models and brands. By providing real-time insights into customers, inventory, sales, financials and more, NetSuite helps you to grow your business. Since it is true cloud solution, total cost of ownership is low as compared to traditional on-premise systems and you don't need to worry about version-lock as with every NetSuite upgrade, your configurations and customizations migrate seamlessly. If you're looking for NetSuite professional services like consulting, implementation, customization, maintenance & support, you should feel free to contact us.