Do You Want To Make Your Maintenance Services More Profitable?

By Author: Bhupendra Choudhary
Total Articles: 4
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Which businessman or service manager doesn't want to make his services more profitable? If you are also constantly looking for ways to lock more profits through your services, then here is a quick list of tips for you:

Stop wasting time on repetitive tasks and activities
Shorten your sales and service cycle
Focus on customer retention
Feed more leads to your winning sales people
Avoid blocking capital for ideal inventory
Regularly review your operational and administrative staff
Increase service pricing

So here is the list of What can be done. But answering a 'What' is easy, whereas you need answers for a 'How', how can you make these tips actionable. All you need is a solution like maintenance management software.

What is maintenance management software and how it can make a business more profitable?

Referring to the above-mentioned list, it can be said that these are the key attributes or areas which need attention if a business wants to make its services more profitable. ...
... And in that reference a maintenance management software is an all-in-one actionable solution through which the above-mentioned objectives can be achieved. Basically, these kinds of software suites are field services management tools that can multifunctions as maintenance work order software, maintenance scheduling software, or maintenance workforce management software. These software suites have various functionalities that enable a maintenance service provider to make its services more streamlined and profitable. Here is how:

Stop wasting time on repetitive tasks and activities: A business is working in shallows if it is still putting manual efforts and time into doing all the repetitive tasks such as job scheduling, sending reminders and updates to field technicians, route planning, field data recording, etc. Maintenance scheduling software can automate the entire process of customer profiling, shortlisting the right technicians for a job, job scheduling, and dispatching.

Shorten your sales and service cycle: Now to achieve this, you need to improve the efficiency of your field team so that they can accomplish a task as early as possible. Having the maintenance management app installed in their personal devices will make them handy with the right kind of tools like real-time access to organizational data, remote attendance reporting, one-platform to communicate with back-office and colleagues, etc. All these facilities are needed to act promptly while on the field.

Focus on customer retention: For customer retention, you need to win their loyalty. The maintenance management software gives easy access to the customer's service records. So, you can choose to repeat the same technician for a particular customer, so that there can be a bond of trust and a level of comfort. Besides the software is integrated with various other customer-experience features like on spot billing and payment, real-time service status updates, etc.

Feed more leads to your winning sales people: The software is instrumental in reviewing the performance of the field salesmen or technicians by keeping a tab on their productivity and thus can automatically filter out who is the winning salesman or technician.

Avoid blocking capital for ideal inventory: The software provides the manager with real-time visibility of dead stocks and new requirement requests. Also, the smart analytics of the software helps him with inventory stock estimates. This allows him to maintain the inventory in a more cost-effective way.

Increase service pricing: Last but not least is to increase service pricing. If you can achieve rest all the objectives, then anyways your service quality will improve, and you can be positive about getting a good payout for a better service and customer experience.

Bhupendra Choudhary is Business Head of FieldCircle - a leading field service management software company. He has extensive experience in providing apt business solutions for field service and field sales domain through field sales management software. A product thinker, he collaborates with industry leaders to understand business challenges and facilitate technology solutions for same.