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5 Common Courier Mistakes To Avoid
When it comes to courier services in Darwin, there are a number of mistakes you might have committed that have cost you dearly. It is time to avoid them. Here are some expert tips to do so.
Mistake 1: Wrong number
Tips to avoid: As ironic it may sound, most companies have complained of this aspect. It is only a harassment from their part but also, will affect the customers as they won’t be getting the package they wanted. For instance, you have instructed your reliable courier company to pick up a parcel from the manufacturer. Upon reaching the site, it is brought into their attention that the number provided is wrong. So, not only the driver’s time id wasted but you will have to pay more for the time wasted. Hence, double check the order number to make sure it’s accurate!
Mistake 2: No contact number
Tips to avoid: If there is no mention of a contact number, then from whom is the package coming from? This proves even more deterrent in case ...
... of bigger courier services in Darwin. When there is no contact number to get in touch with, then how on earth can the delivery man reach you? Even worse, there would be no possibility for you to track your package. It’s a finding a needle from a haystack – next to impossible!
Mistake 3: Overestimating
Tips to avoid: For instance, you need a delivery to be performed within 5 PM today, scheduling it for noon is more likely to increase your chances by 30-40%. Thus, choosing the right service level will get the job done! For any reputed companies, there are mainly 4 kinds of services. Those include:
Regular: Delivery time takes 4 hours (approx.) from when the order is placed.
Budget: Expect delivery within 6-8 hours (provided it has been scheduled before 10 AM).
Direct: This is a special courier service in Darwin where the company sends the closest delivery unit to drop the parcel at your location without making any stops. Such services are expensive!
Rush: Takes 2 hours from the booking is made.
Therefore, to choose the right services, you must first consult with the respective company before finalising the order.
Mistake 4: Don’t keep secrets
Tips to avoid: Secrets are appreciated but not in this case! If you have a personal massage to pen down or have any special instructions regarding the delivery, it is best to mention them upfront. Hiding any information will only make matters worse. So, if you have any info or tips to get the job done perfectly, please put in the inputs. Even if you are “good” at “keeping secrets”, courier companies will eventually figure that out. But then, it is time-consuming and will cost you a lot of money. Do you want that? If not, then follow the tip!
Mistake 5: Are you aware of the time of closing?
Tips to avoid: As surprising it might sound, but a great many customers do not have idea about the closing or pausing time of certain courier services in Darwin. Things can get real messy when some companies shut their order window during lunch hours or simply do not accept any more orders after a certain time. It works the other way round like – delivery person arriving at your place and finding there’s no one to attend him. What you can do is to re-schedule and alert the concerned authorities on moments’ notice.
Hope this information could assist you in your future endeavours. Following the tips mentioned above; will ensure you save money, time and have an overall seamless experience altogether.
About the Author: This contribution has been made by Gabriel Gould who has written a number of articles on Courier Service Darwin and provides fruitful information.
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