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4 Reasons Why Restaurant’s Employees Quit

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By Author: Ansar Ramzan
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The restaurant industry is facing a high turnover rate and which is why we should keep in mind that running an eatery won’t be something like a child’s play. Meanwhile, the point of concern for restaurant owners is not its inevitability but the highest rate that is scaring the hell out of them.


Being a restaurant operator, it should be your topmost priority not to make things difficult for your employees or it can be the other way around sooner or later. By keeping in view the high turnover rate in the service industry, things may go out of hand if the situation is not controlled.


At this point, we may wonder as to what are the reasons that the industry is facing such a high turnover rate in the first place and how can we address the problems that are compelling the employees to call it quits.


Let’s find out the reasons why employees don’t want to stay and shed light on how to address those reasons.


1. Money Often Comes into Play


Every person works for a living and most of the folks, a job is almost fully motivated by the craving for money. That ...
... is why, if an employee starts to feel that he/she is being inadequately compensated for the service, they will leave the place and go for some other good option.


Truth be told, the restaurant industry is facing some issues and minimum wages plus unpredictable tips are the prominent ones. Besides, overstaffing and scheduling are also the reasons adding to the miseries of employees and which finally lead to their resignation.


Solution


One of the essential ways to address the aforementioned problem is by awarding bonuses to incentivise workers. Besides, you should also make sure that the bonus plan should be clearly defined and not create any confusion. If the plan is properly executed, the staff will strive to do more work with the promise of being rewarded.


2. No Career Growth for Employees


It’s an undeniable fact that the employees want opportunities and just in case, if you aren’t offering, they will skip you over and find a better place to work. Moreover, when the economy is flourishing by leaps and bounds and there are more opportunities available in the market to the employees, the retention rate will observe significant falls.


Solution


One of the best ways to cope up with the aforementioned problem is by developing training programs that can help your employees learn certain growth-based skills essential for the industry. Moreover, you should also create an environment where employees can feel comfortable expressing a lack of challenge in their work. They say to invest in your staff and they’ll invest in you and which stands are true for the restaurant industry.


3. Poor Equipment


It stands true that good employees might be satiated with what they have however that being said, this reality can’t be denied as well that putting them through the stress of repair and replace equipment parts can be an exhaustive mental exercise.


Solution


If you want to operate your business smoothly, try to make sure that you provide your staff with the finest quality of equipment. While there is an availability of the best resources at your staff’s disposal, it can ensure that the work quality and consistency are not affected.


There are certain solutions such as point of sale system for a restaurant that provides the efficiency being required in running a business smoothly. Due to its several features, an EPOS System is ideally suitable for different types of businesses and most specifically the hospitality industry. The best thing is that it allows you to perform multiple tasks right according to your business requirements.


4. Employees aren’t Empowered


If employees don’t have any decision-making power or autonomy, they will start to feel that they are being undervalued by management. Studies reveal that micromanagement can lead to low employee morale, high staff turnover, and above all, a reduction of productivity.


Solution


To cope up with the above situation, try to give your employees enough power for figuring out minor issues and so that they don’t have to call the manager for backup. The best thing about this empowerment is that you will be giving your employees the authority to distribute coupons or give a drink to an upset guest for free. This approach will pay off more in the future and your employees will tend to be more engaged in their work. Meanwhile, your guests will also appreciate that they are not being sidelined and that their issue has been addressed and not passed from one employee to another.


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More About the Author

Being a point of sale providers, we make sure businesses work smarter while creating the best possible experience for their clients. We believe in doing the best while offering EPOS solution to businesses in both the hospitality and retail sector. Our work is what defines us and we feel happy if our clients trust us with their reviews. Regardless of the fact as to whether you want to manage your stocks, service, data management, workforce, and client relationships with a single technology provider, we will always be there for you to help you out in the coolest way possible.

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