Tips To Select Best Online Fax Service For Your Business

By Author: Frank Bower
Total Articles: 6
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The advances in technology have made fax technology faster, secure and cheaper. Many businesses use internet fax service to send and receive faxes. Here we have discussed tips to select the best online fax service for your business.

Assess Your Needs

The communication requirements of every organization are different. Hence, you need to assess your needs before you check out options available in Internet fax services. The online fax companies offer tiered plans where you pay a fixed fee and you are allowed to send and receive a specific number of faxes every month.

If you don’t send or receive a lot of faxes, you need to look for an inexpensive plan with a low monthly fax limit. If you send a lot of faxes every month, you need to consider premium or top tier plans with higher fax limits. This way you will be able to save money on overuse charges that are significantly higher.

Contact Vendors

After assessing your needs, you need to contact a few online fax services to know their offerings. Besides checking their subscription plans there are several other things that you need to consider like ...
... features, set up costs, and uptime guarantee.

The best online fax service for your business need not be the one with lower costs. You need to look at different aspects of the Internet fax service and select the one that offers maximum value.

Understand the Fee Structure

The fee structure changes with every service provider and you need to understand the fee structure and different components that affect the pricing. Some of the things that you need to look at are the long-distance fees, setup costs, and overuse fees.

Discuss the fee structure in detail with the concerned person as the pricing webpage may not have all the information related to costs. Some Internet fax services also charge fees to your incoming faxes that use your 800 number. Make sure there are no hidden fees that would escalate costs. Be clear about upfront charges you would be required to pay and the monthly invoice amount thereafter.

Check the Different File Formats Supported

Most online fax service providers send faxes in TIFF format. That would work fine unless your fax service is tied to an existing document management system with different file formats.

You need to look for the best online fax service that supports common file formats like PDF and other file types that your company uses.

Check Scalability

Scalability is an important factor in business communication. As your business grows, you will be adding new users and office locations. The Internet fax service should offer flexible scalability options where you can add users to existing plans without having to change numbers.

24x7 Customer Service

Online fax service is cloud-based and there is a probability of some problem cropping up unexpectedly. The Internet fax service provider should offer 24x7 customer service to resolve any technical problems related to the online fax system. This is important for uninterrupted business communication.

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