Learn How To Manage Return Without Any Extra Efforts: Prestashop Return Manager Addon

By Author: Andrea Polo
Total Articles: 2
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It is one of the most important factors for increasing customer's trust over the website. Worst return management can make the first time buyers the last time buyers. 

Now, the question is how to make the return process simple and effective?

Well for this, the best suggestion is using an extension on your eCommerce store. No matter which platform you use, there are so many modules available for making this return managing process less-complicated. Well, if you are an eCommerce store merchant and running Prestashop platform site than you are at the right place. 

At Knowband, we offer various feature-rich modules for various platforms like PrestaShop, Magento 2, Magento, OpenCart. If you are an eCommerce store merchant than you can go for Prestashop return manager Addon for making the return process simple for the users and managing the return requests easily. It allows you to offer a separate return section for the users. The guest and registered users can get different interfaces for placing a return request. The users can easily create a ...
... return request and also followup for the status by generating tickets.   
    
What are the Features of this Prestashop return manager Addon?

1. Allow the online users to create return request easily: As a store merchant, you can allow the online users to create a return request easily without any complications. The online buyers can select return type, return address, return reason and also upload product image for creating a return request. This Prestashop return manager Module provides a different interface for registered and guest users. 

2. GDPR Compliance: You can delete the customer's data on their request. This Prestashop order return manager addon offers GDPR compliance.

3. Set Return policy, reasons and return address:  As a store merchant, you can add and display return policies, return reasons and return addresses from the admin interface of this Prestashop return product addon. The online users can select from the available reasons and return address while creating a return request. The online users can also view the return policies from the same page.

4. Return Status Settings: From the admin interface of Prestashop return product addon, you can add new return status and also set default return status for the return request. This return status will be set for the newly generated requests.    

5. Create a return on behalf of customers: This Prestashop order return manager Module also allows creating a return request on behalf of the online buyers. For creating a return request for the users, you need to enter the online user’s order id and user’s email id details.

6. Customizable email templates: The Prestashop order return manager Addon offers customizable email templates for sending an email notification to the users. 

7.List availability: The Prestashop replacement manager Module provides a pending, active, canceled and archive list in the admin interface. As a store merchant, you can view these return requests and take action as per the requirement. 

8. Easy followup: Online users can easily followup for initiated return by creating tickets.

This way, the Prestashop replacement manager Module makes the process simple for the users as well as admin. Have you ever faced any issue in the return process as a store merchant or buyer? Please share your experience in comments..:)