123ArticleOnline Logo
Welcome to 123ArticleOnline.com!
ALL >> Service >> View Article

How To Improve Call To Action In Missed Call To Ivr

Profile Picture
By Author: Prithvi Rao
Total Articles: 33
Comment this article
Facebook ShareTwitter ShareGoogle+ ShareTwitter Share

Customer engagement is an important attribute in customer experience and can retain to ensure return purchases. What most organizations miss out is, that the customer experience is not only applicable after sales, but most importantly before they have converted into full paying customers.

Reaching out to the prospects can be a tough job but when you have already reached out, it is important that the way you communicate with them elevates their interaction experience. These days, organizations are focusing on digital platforms, such as Facebook, Instagram, emails, SMS, etc.
to reach out to their target audience and they succeed in campaigns, do ensure that they provide a seamless experience while they are communicating with the prospects.

One of the most common but widely accepted marketing channels used by organizations is the missed call alert service. Although the service has an advantage for the prospects to reach out to organizations, without spending a single penny, its usability increases when there is a feature of the IVR system in place.

Missed Call to IVR is a great feature offered by OneRing for converting more prospects into full-paying customers. It is India’s first organization to introduce such a feature in the market of missed call alert service. The thought behind introducing this feature is that the customers get more opportunities to interact with an organization, after a missed call.

Here are some of the best practices to keep in mind while having an IVR System to your missed call alert service:

Make your IVR call quick:
Waiting is something that customers hate and when in calling an organization, they want communication as fast as possible. When your company is using a missed call to IVR as a marketing channel, ensure the IVR call is immediately done once a customer dials in a missed call. This ensures a quick engagement strategy and a brand recall value for your organization.

Craft simple options for your prospects:
The IVR system design that you choose for your prospects or customers to interact with should be crafted in a simple fashion. Do not make it unnecessary lengthy and complex to understand. Keep fewer options to choose from so that they do not forget the prior options and quickly respond.

Use language that your customer speaks:
The IVR system you choose should have the option to choose from multiple languages. This will make customer interaction simpler and easier.

Missed call to an IVR is a great feature for an organization to use as there is no spamming and the inputs directly come from a customer. Also, customer feedback and survey answers become simple to cater to, when you have such a feature in place.

Want to have a missed call to your IVR? Sign up here

Total Views: 68Word Count: 446See All articles From Author

Add Comment

Service Articles

1. Professional Disaster Restoration Services In Lakeside, Florida
Author: ServiceMaster Restoration by PWF

2. Get Custom Pre Roll Boxes At Wholesale Rate In The Usa
Author: Kevin Marshall

3. Preparation For Iso 15189 Accreditation In Medical Laboratories
Author: Accreditation Consultant

4. How To Decide Whether It's Good To Move Back With Your Parents Or Not
Author: Packers And Movers Delhi

5. Money Transfer Software Development
Author: Omega Softwares

6. Grocery Delivery Application Development
Author: Omega Softwares

7. Grocery Delivery Application Development Company
Author: Omega Softwares

8. Best Grocery Application Development Company
Author: Omega Softwares

9. Top Grocery Application Development Company In India
Author: Omega Softwares

10. Online Valentine Gifts Delivery In Thiruvananthapuram -amazing Way To Celebrate For Love Birds
Author: Ankita Lepcha

11. What Is A Home Directory And How To Do It – A Full Moving Guide By Packers And Movers Gurgaon
Author: Packers And Movers Gurgaon

12. Why Wait!!? Stop Wasting And Start Saving With Utility Deals
Author: Ryan Justin

13. Plumbing Maintenance & Services: Common Plumbing Problems At Home
Author: Chris

14. Why Cloud-based Construction Management Software Should Be Leveraged By The Aec Community
Author: BIMEngus

15. Actions For Safe Shifting
Author: Noida Packers And Movers

Login To Account
Login Email:
Password:
Forgot Password?
New User?
Sign Up Newsletter
Email Address: