Benefits Of Using Class 4 Softswitch With Billing

By Author: Rogers Jack
Total Articles: 12
Comment this article

Wholesale VoIP business is very gigantic. Thousands of calls are handled every second in this business. This is the reason wholesale VoIP businesses use the most advanced tools and infrastructure. They must have robust, secure, and reliable systems in place to assure 99.99% up time. Furthermore, speed and accuracy are necessary components of this business. A majority of wholesale VoIP service providers focuses on getting the best class 4 Softswitch. Of course, it is necessary to get the best class 4 softswitch aka wholesale switch. It is the main software which runs the whole business. Along with offering wholesale long distance call routing, this business also focuses on accurate billing and that also on time. It is necessary for this type of VoIP service providers to get a class 4 switch with an integrated VoIP billing solution. Furthermore, it is necessary to focus on getting an advanced billing solution integrated into this wholesale switch by the same provider. Here are the top 3 benefits of getting this type of switch with integrated advanced billing system:

1. High level compatibility and interoperability ...
...

When you get a switch with billing, it is developed by the same team of experts with the highest level of compatibility. The company that builds such kind of solution will make sure all operation work with the highest efficiency. This is unlike many other third party proprietary or open source VoIP billing solutions which may or may not work with high efficiency when get integrated with the switch developed by some other company. Sometimes some interoperability issues come up, which reduce the efficiency and accuracy of some of the operations of the overall system. Thus, it is necessary to use an integrated solution.

2. Automates billing completely

Some class 4 softswitch solutions come with basic billing features. It definitely helps in the billing process, but it does not automate the same. It actually increases manual work as manual resources need to check the reports, different plans, a package a customer is opted for and then bill the same. Furthermore, applying discounts or extra charges and creating the final invoice; sending it to the customer and getting paid. As you can see, there are too many efforts of the staff. Thus, it is necessary to get the advanced billing system and that also integrated within the class 4 switch so no issues arise.

3. Save money

Yes, getting a complete system can save money. It is evident that billing is a major part of this business. Moreover, there are usually thousands of calls every minute. Thus, it is necessary for businesses to get an automated VoIP billing system as a manual process would be too complex and time consuming. Thus, each business owner has to get an automated billing system in place. Integrating a third party system would need additional investment. Furthermore, the cost of customization or adding additional features would be higher. Getting a complete class 4 Softswitch with billing saves money on getting it as a separate solution. Furthermore, an advanced billing system keeps manual efforts from least to zero which further saves money.

Enthusiastic marketing pro. Selling Best call center software, VICIDial customization, call center CRM integration, etc.