The New Competitive Advantage For Online Courier Service

By Author: Ritesh
Total Articles: 7
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As per Microsoft, the human attention span has fallen to 8 seconds (from 12). So to be able to get the attention of the customers, the online courier services have to find a way to impress the customers in less than 8 seconds. With an abundance of options providing same day delivery, it may not be the only reason for creating customer loyalty. The courier services have to build a competitive advantage for themselves. They have to change their approach from a "solution provider" to a "service provider".

Let us understand the evolution of building a competitive advantage.

The past was all about convenience

Many companies that came into the business their main objective was to position themselves for maximum accessibility. They offered consumers the option to book courier online. They offered courier pickup from home and delivery at the doorsteps. Whether it was a cab-hailing service or food delivery app they hyper-localized system by providing services through “zones”. But if the consumer wanted to get their things delivered it would not always fall in a particular zone. Therefore, start-ups like

Pidge is an app-based on-demand same day delivery and courier service. We are the fastest courier service in Delhi NCR with 60 minute pickup guarantee. We are the most reliable delivery services in Delhi NCR available 365 days a year. Even on holidays. We have transparent pricing that is KM-Based. Once an order is accepted no order is rejected. We do same day delivery, radius free without any zone distinction anywhere in Delhi NCR. We do not charge any border-crossing fee.