123ArticleOnline Logo
Welcome to 123ArticleOnline.com!
ALL >> Technology,-Gadget-and-Science >> View Article

How To Fix Your Amazon Intercom Not Working

Profile Picture
By Author: Aida Martin
Total Articles: 272
Comment this article
Facebook ShareTwitter ShareGoogle+ ShareTwitter Share

Echo devices are pretty versatile and capable of performing several tasks, and they have become even more accurate with the updates. Amazon Intercom is one of the smartest intercom systems for contacting other devices and the people in your device’s contact list. The device mostly works great, but sometimes it can show frequent issues and errors that can be disappointing. Read this article thoroughly, and then you will be able to troubleshoot Amazon Echo intercom whenever it acts up.

Solution 1: Speak Out Correct Device Name

Before you troubleshoot the main issue, the first thing that you should ensure is that you are saying the correct terms and using the right command. Here is what you need to do in order to improve your Echo commands and speak out the correct device name:

1. Make sure to name the Echo devices with an easy word or term and don’t use the tough words for naming your Echo smart devices.
2. If you want to use the drop-in feature, then use this command: “Alexa, drop in on the (the device name in which you want to drop in)”

If that doesn’t work for your issue then apply these steps to start a drop-in call with the Alexa app installed on your smartphone:

1. Open the Alexa app on your smartphone and then head to the Conversation tab.
2. Find the Drop-in button.
3. Press the Drop-in option once you locate it.
4. In the new menu, choose the device on which you want to make a call.
5. After the establishment of the connection, continue with your conversation.
6. If you want to end the call, then speak out, “Alexa, hang up.”

Keep in mind that when you use the Drop-in call system, the device on which you are specifically sending the call will ring, and other Alexa devices will stay silent. This is the biggest difference in the Drop in call and straightforward Alexa call.

On the Alexa call, your all connected devices will start ringing whenever you make your Alexa call on your own devices.

Solution 2: Your Echo is Not Supported

Is it a good idea to take a look at the supported Echo devices for the Drop-In feature or using the echo as an intercom. Here are the Echo devices that support the Drop IN and Intercom feature:

1. The first and second generations of Amazon Echo.
2. The first and second generations of Echo Dot smart speaker.
3. Echo Show
4. Echo Plus
5. Echo Spot

Solution 3: Checking the Wi-Fi Connections and Status

It is one of the most common issues that cause failure errors on Echo speakers when you use it as an intercom. If the device is not connected to your Alexa account, then you might see failure experience while making Drop-in calls. To fix the issue, all you need to do is to ensure that your device is available in the list of connected Echo devices.

If that doesn’t fix the problem, then make sure to turn off your internet router and start it again after waiting for a few seconds. This will refresh the WiFi router and might fix the issue.

Solution 4: Use Alternative Voice Commands for Alexa Echo Intercom

Try to communicate with your Alexa Echo speaker via different commands such as tell it to change the TV channel or ask the time. This will help you in understanding the issues in voice identification. Your Echo device might not be able to understand your commands, and this can be the main reason for the Echo intercom issue. If the speaker is able to understand and follow your other commands, then it means your device is working correctly, but something else is causing the failure while making Drop-in Echo calls.

Solution 5: Try A Different Way

If you are still facing the Alexa Echo intercom issues, then you should try the Announcements feature. This feature simply sends a voice announcement message to all of your connected Alexa Echo speakers. Here is how to use the Echo Announcement feature instead of the Drop-in feature:

1. Say, “Alexa, tell everyone” and then speak out your message that you want to send.
2. Say, “Alexa, broadcast,” and just after that, tell your message.
3. Speak out, “Hey Alexa, announce that (message).

These commands will surely allow you to communicate between your Echo smart speakers and thus you will be able to use Echo as an intercom.

Ellen Cooper is a technology enthusiast who loves writing about new advancements and IT threats on a regular basis. Her work focuses on the latest advancements in the realm of technology, social media, and cyber security at norton.com/setup.

Source:- https://nortonnorton.uk/how-to-fix-your-amazon-intercom-not-working/

More About the Author

IT expert having deep knowledge about PC antivirus products. Mainly researching and writing blogs.

Total Views: 366Word Count: 754See All articles From Author

Add Comment

Technology, Gadget and Science Articles

1. Astpp Is The Only Open Source Smart Voip Solution
Author: Rogers Jack

2. Improve Organizational Productivity With Gamification
Author: Katalyst Technologies Inc

3. Comparing Edm 790 And Edm 900 Systems
Author: Joseph Polizzotto

4. Questions That You Need To Ask The Service Provider About Pos Billing Software
Author: Sukriti Sinha

5. What Do You Think Of Robotics As A Field Of Study?
Author: Ankur Anand

6. How To Co-ordinate With Mobile Application Developers
Author: Soumya Banerjee

7. Want To Drive Growth? One Thing That Can Help You Is Managed File Transfer
Author: Lisa Brown

8. Unlock Business Success With Clothing Design Software
Author: Johny Peter

9. Free Delivery Route Planner App Has Made Route Optimization Look Easier!
Author: John Pearson

10. Best Laptops Under 200 And 300 Dollars
Author: amockelly489

11. Which Is The Best Training Centre For Data Science?
Author: GRras-jaipur

12. Why Does My Business Need Human Resources Management System?
Author: Abdul Ali

13. Cctv Camera Installation For Home Surveillance And Safety
Author: Rachael Jones

14. Fiber Optic Patch Cable Pc, Apc Or Upc
Author: HYC Co Ltd

15. Ios Application Development Company In Noida India
Author: Natasha Verma

Login To Account
Login Email:
Password:
Forgot Password?
New User?
Sign Up Newsletter
Email Address: