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Points To Consider When Choosing Corporate Uniform Suppliers

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By Author: Graphicsitches
Total Articles: 7
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A recent study shows that uniforms not only make a positive impression on employees, but they can also actually change the way customers feel about a business.

Why? Because corporate logo apparel and uniforms create a sense of credibility and brand consistency that makes the company seem like a secure place to work with. An organisation’sworkwear collection is a fundamental aspect of its identity. Custom-embroidered uniforms make sure that the staffs are easily recognizable to customers, encourage trust they put in the brand, and fosters employee unity.

With many people wearing a wide variety daily, the corporate wear program must be managed by the right uniform supplier. Below-mentioned are some of the points that you need to consider before finalising an uniform supplier for your organisation.

EXPERIENCE:

This should be the primary consideration when choosing the right uniform supplier for your organisation. Are they knowledgeable about providing garments for your particular sector? You can find out by seeing who they have previously worked within your industry.
Another factor is to see who their current clients are and whether they are happy with the service they’re receiving. Ask whether they have any testimonial or case study from clients that they can share with you. Similarly, try finding out if they have any long-term client relationship? This can be a negative sign if the right corporate uniform supplier is not able to hold on to clients for longer contract term.

CUSTOMER SERVICE:

Customer service can either make or breakthe company’s reputation. Before partnering with a corporate uniform supplier, one of the critical things is to find out about their customer service systems and procedures. For example, find whether the customer service coordinators are assigned to specific client accounts which they have expert knowledge of or do they offer multi-channel contact and more. Everyone has their own platform preference, so it will be helpful if the customer service department of the uniform supplier will provide assistance over more than one channel.

Customer service support in more than one language is a bonus. So ensure that you can help in every possible way, regardless of any language they speak.

COMMUNICATION:

Effective communication is important for building and maintaining a successful relationship with corporate uniform suppliers. It is essential to have an assigned customer service coordinator who will be the central point of contact and can sail you from design through to delivery.

The allocated account manager can deal with all your queries which may involve other members too, so that you can have the conversation once, rather than explaining the same issue to several people on different occasions.

TIME MANAGEMENT:

Time management is an important skill to look for when choosing the right uniform supplier. The clothing contract can be for a considerable number of wearers, so it is crucial that the supplier can stick to agreed deadlines. It is better to establish the supplier’s average service level at the beginning of the contract so that you can determine how reliable their time management is. Many organisations make sure that the uniforms are rolled out on time, so it is essential to find out whether the supplier’s logistics partners are reliable and able to offer fast delivery.

COMPANY VALUES:

Last but not the least; make sure that yours and corporate uniform supplier’s values align for a mutually fruitful relationship. You might be liaising with your corporate wear supplier on a regular basis for atleast a year, and hence, you need to ensure that . The supplier should also be adaptable and flexible to change.


For more information or to discuss whether Graphic Stitches could be the right corporate uniform supplier for you, please email or call us at judy@graphicstitches.com.au or 0417182727.

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