Communication Strategies

By Author: Sherry Roberts
Total Articles: 81
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Communication means transfer of information from point A to point B using both verbal and non-verbal signals. Communication strategies then define an organized manner of bringing information across according to the different kinds of personalities in people. It is crucial to understand your communication in the workplace. Careful what you pass across whether it’s someone in a higher rank or similar status to yours.
In the article Email etiquette: Tips for professional email, some of the highlighted tips are quite common. Still one should be quick to notice some of the simplest, but silliest mistakes we make in a professional email. One should use simple day to day manners of addressing other people. For instance, the uses of the words please, thank you, kindly and even just wishing the recipient a lovely day! These words make the email more friendly and the recipient approachable. The lesser the use, the more hash the email sounds.
True, none of these busy people want to take more than just a few seconds on an email. One would, therefore, be keen to precision. Drive your point home and avoid unnecessary wordings. ...
... In the case of very long emails, it is always advisable to delete some of the send and receive details in the message when replying or forwarding a message (Adam, 2014).
Use correct and proper English. If you are not sure about some of the words, use a dictionary. Shorthand messages are not acceptable especially in professional email. Other words like ‘TTYL’ or ‘BTW’ may help to save a millisecond but are not professional and as some would say, childish. Just make use of full words, and it will help bring you across as an expert (Adam, 2014).
The author also talks about the recipient’s address space. I believe if not almost all, many of us have fallen victim of this mistake. Just to be safe, it is wise only to fill the recipient’s address after proofreading and checking for grammar mistakes, as well as the message itself. When you are very sure it is ready, then you can insert the address. It serves to avoid errors in emails (Jacquelyn and Vivian, 2014).
One thing I don’t agree with the author though. I think it’s unnecessary to alert the recipient of the attachment is about to send. I think if I was going to send any attachments it would be because the recipient had requested me to. And whether or not you alert them, spam messages and hackers will always be there. And it is everybody’s responsibility to stay alert before handling any internet business.
Another thing I totally disagree on. The tone of the message is very hard to tell with written words. If you make use of the etiquette words like please and thank you, then you are ready. And unless you use insulting words in the message, it will be very hard for anyone to accuse you of being rude.
It’s quite tempting rely on spell checkers, and I think it is time I learnt how to go through an email slowly and correct the mistakes before hitting send. Now I know thanks to (Jacquelyn &Vivian, 2014) that most times my mistakes might land on the wrong person and I could get judged for them. I will adapt this tip into my computer-mediated communication.

References
Adam Toren, 2014. 12 Golden Rules of Email Etiquette.
Jacquelyn Smith &Vivian Giang, 2014. 11 Email Etiquette Rules Every Professional Should Know.

Sherry Roberts is the author of this paper. A senior editor at Melda Research in online nursing papers. If you need a similar paper you can place your order for a custom research paper from legitimate research paper writing service services.