Information Technology Solutions

By Author: Zion IT HUB
Total Articles: 1
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Zion IT Hub started with a humble background in the year 2015 and has grown to a team of hardworking smart individuals. Starting with just one client, we have grown and spread our wings to support multiple international clients from the UK and the USA.

Our Key Factors:
1. Reliability, Speed & Security
2. Responsive Design
3. Easy Knowledge Base
4. Free Web Tools & Applications
5. 24/7 Award-Winning Support
6. Free Updates Lifetime

Our Services:
1. Live Chat Support
2. Social Media Marketing
3. Application Support
4. Email Support
5. Software Development
6. Server Support
7. Website Design & Development
8. Call Center Services

1. Live Chat Support:
A. What Is Live Chat Support Services?
Live Support is a Web administration that enables organizations to impart, or talk, progressively with guests to their Web website. Live Support applications are regularly used to give prompt client backing and data to customers and clients. ... Live talk is likewise called live help or live visit
...
... B. Advantages of Live Chat Support
1. Decrease costs
2. Increment deals
3. Improve client administration and dedication
4. Find client torment focuses
5. Quicker issue goals
6. Client accommodation
7. Upper hands
8. Extend advertise reach

C. Feel the benefits of working with us:

1. Well-trained chat staff experience in managing live chat requests.
2. Live support solution that perfectly suits your client needs.
3. 24 hour 7-day working schedule.
4. Cost-effective service that lets you save on system maintenance and training staff.
5. Proven sales boost, an increase of customer loyalty and satisfaction rates.


2. Social Media Marketing:
A. What Is Social Media Marketing?
Social Media Marketing is an amazing route for organizations of all sizes to achieve prospects and clients. Your clients are as of now communicating with brands through Social media, and in case you're not talking straightforwardly to your group of onlookers through social stages like Facebook, Twitter, Instagram & Pinterest, you're passing up a major opportunity! Incredible advertising via web-based networking media can convey momentous accomplishment to your business, making it gave brand advocates and notwithstanding driving leads and deals.
B. Types of Social Media Marketing
1. Social networking (Facebook, LinkedIn, Google+).
2. Microblogging (Twitter, Tumblr).
3. Photo sharing (Instagram, Snapchat, Pinterest).
4. Video sharing (YouTube, Facebook Live)

C. Advantages of Social Media Marketing
1. Expanded Brand Awareness
2. Increasingly Inbound Traffic
3. Improved Search Engine Rankings
4. Higher Conversion Rates
5. Better Customer Satisfaction

D. We at Zion IT Hub accelerate your social media marketing activities by delivering your brand and marketing message as posts, images, video, links, presentations, articles, news, short stories, questions, etc. to your prospects. Over time, due to all these social media activities, your prospects become aware of your brand building trust to make a purchase decision in your favor or reach your marketing goal.

3. Application Support Services:
A. What Is Application Support Services?
Application support is the everyday procedure of working an application. This incorporates giving contact to clients and dealing with the application to accomplish its administration level goals. Coming up next are basic components of utilization support.
B. Types of Application Support Services
1. Administration Desk
2. Application Knowledge
3. Discharge and Deployment
4. Design Management
5. Data Security
6. Reinforcements
7. Runbook Automation
8. Nonstop Testing
9. Observing
10. Estimation
11. Improvement
12. Episode Management
13. First Level Support
14. Second Level Support
15. Third Level Support
16. Issue Management
17. Business Continuity

C. Benefits with our Multi-tiered Support Include:
1. Instant Support
2. Efficiency
3. Easy Solutions
4. Cost
5. Install & Fix
6. Expert Support

4. E-mail Support Services:
A. What Is E-Mail Support Services?
Email has now turned into the essential methods for information transmission and client relationships with the executives. Accordingly, numerous organizations are redistributing their non-voice call focus needs, including Email bolster administrations
B. Advantages of E-mail Support Services
1. Messages are Easily Accessible
2. Capacity to Attach Files
3. Email is a Trustworthy Channel
4. Email Support is Cost Effective
5. Client Surveys can be conducted
6. Itemized Information about Issue

C. Our Email Support Services:
1. Customer Care
2. Technical & Non-Technical Support
3. Order Fulfilment
4. Verification
5. Complete Query Resolution
6. Resolving escalated cases
7. Shipment Information
8. Product Queries
9. After Sales Queries
10. Information Queries
11. Cross-Selling & Up-Selling Products & Services


5. Software Development Services:
A. What Is Software development Services?
Software development is the way toward imagining, indicating, planning, programming, reporting, testing, and bug fixing associated with making and looking after applications, structures, or other programming segments.
B. Stages of Software Development
1. Planning
2. Analysis
3. Design
4. Development & Implementation
5. Testing
6. Maintenance

C. Types of Software Development Services
1. Web Development
2. Mobile Development
3. Data Science
4. Application Development
5. Back-end Development
6. Software Tools Development
7. API Development
8. Embedded Systems Development
9. Security Software Development
10. Cloud Computing
D. Our Services:
1. Custom ERP Solution
2. Custom CRM Solution

6. Server Support Services:
A. Advantages of Server Support Services
1. It Will Provide a Great Return on Investment
2. Your Company Can Run More Efficiently with Managed IT Support Services
3. Expanded Productivity
4. Keep away from Security Breaches
5. Addition Unlimited Expertise
6. You Can Move To More Cloud-Based Services
7. Better Management of Up-time
8. Help Leverage Your Business against the Competition
9. It Allows You to Reinvest In Your Business
10. You Have More Resources to Market Your Business

B. Our Support Services Includes:
1. Server Attack Mitigation
2. Server Crash Recovery
3. Server & Services Customization
4. 24/7 Availability
5. Server Setup & Configuration
6. Maintaining Server Performance
7. Multi-Channel Support
8. Web Hosting Technical Support
9. Comprehensive Server Hardening

7. Website Design & Development:
A. What Is Website Design?
Everything about your site - including the content, the manner in which it looks, and the manner in which it works - is dictated by the web architecture. Website composition is a procedure of conceptualizing, arranging, and building an accumulation of electronic records that decide the format, hues, content styles, structure, illustrations, pictures, and utilization of intelligent highlights that convey pages to your webpage guests. Proficient Web configuration influences your business to seem sound on the web.
B. What Is Web Development?
Web development extensively alludes to the errands related to creating sites for facilitating through intranet or web. The web improvement process incorporates website composition, web content advancement, customer side/server-side scripting and system security design, among different errands.
C. How Can Professional Web Design Help Your Online Business?
Fulfill clients. Proficient Web configuration addresses the issues of your guests – letting them know rapidly what they need to know without superfluous and confounding plan things. Ensuring the route in your Web webpage configuration is unsurprising, predictable and straightforward will help assemble a positive association with your guests.
Draw in web indexes. Regardless of how engaging your Web website configuration looks, it won't appear on the web crawler results pages if it's not coded such that the web crawlers can peruse.
Stay away from specialized glitches. It doesn't take a lot to dismiss a client. Long stacking occasions, broken connections and dropped pictures are only a couple of the website architecture issues that can be cured by an expert Web configuration administration.
D. Advantages of Web Design
1. Progressively Mobile Traffic
2. Quicker Mobile Development at Lower Costs
3. Lower Maintenance Needs
4. Quicker Webpages
5. Lower Bounce Rates
6. Higher Conversion Rates
7. Simpler Analytics Reporting
8. Improved SEO
9. Improved Online Browsing Experience
10. Improved disconnected perusing background

E. As The Leading Web Design Company, Our Website Development Process Includes:
1. Understanding User behavior online in your industry
2. A comprehensive study of your competitors
3. Wireframes to iterate on the User Experience
4. Creative Designs which communicate the USP of your brand
5. Responsive design for Mobile and Tablets
6. Scalable Back-end architecture & servers so that you can grow without a worry
7. Content and SEO Strategy to rank high on search engines

8. Call Center Services:
A. What Is Call Center Services?
A call center is a unified office utilized for accepting or transmitting a huge volume of solicitations by phone. An inbound call focus is worked by an organization to manage approaching item backing or data inquiries from purchasers.
B. Types of Call Center Services
1. Inbound call centers
2. Outbound call centers
3. Domestic call centers
4. International call centers

C. Our Services Includes:
1. Inbound Call Center services
2. Outbound Call Center services
3. Appointment Scheduling
4. Information Verification
5. Soft Lead Generation
6. Customer Survey
7. Third party verification
8. Customer Support
9. Technical Help Desk
10. Inquiry Handling
11. Order taking services
12. Product information services
13. Up-selling and cross-selling services
14. Claims processing services
15. Billing queries services
16. Subscription services
17. Payment collection services
18. Chargeback handling services
19. Customer Satisfaction Surveys
20. Welcome Call

D. Benefits of Outsourcing to Us?
1. 24/7 availability for your customers whenever they want to be in touch
2. Never miss an inquiry or an order – maximize your profitability
3. Excellent customer experience – happy customers
4. Increase the range of ways your customers can communicate with you – we are fully multimedia
5. Increased competitive advantage – if you are open 24/7 there is no need for your customers to look elsewhere.
6. Professional and reliable customer contact, every time