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“This guy is the real deal peeps. It’s not possible to be a better plumber . Dude came after roto rooter and made them look amateur or money hungry .you guess which one . Even put in a complaint with roto rooter and Anchor Sewer and Drain Cleaning helped me get a refund with their great video proof . Funny thing is roto rooter would not email any video proof(I was not home at time) while Anchor Sewer gladly emailed videos and even called as I viewed videos to explain every action on video .
Good people know good people , Anchor Sewer is no doubt good people .” – Leon Simpson
“Amazing Customer Service! Yesterday, I was reminded that there are still some really wonderful people in this world. First thing in the morning, I realized that our home’s drainage system was backed up and there was raw sewage in our downstairs tub and toilet and it would not drain. I called a local company a few years ago to unclog this same drain and the results were less than satisfactory. We were concerned that the problem would return eventually, and it did.
I went online to the yellow pages website to search for someone with fair pricing and reliable service. I noticed that Anchor Sewer and Drain Service had some nice reviews and seemed to fit my needs, so I called them. I was reluctant to call because, they are located in Bellingham, MA and I was concerned that they might not go as far as Bristol, RI. I’m so glad that I called!
I spoke to the Owner/Office Manager, Denise. She was so nice, helpful and understanding. She took to time to reassure me that their primary focus is to treat every customer like family and that statement proved to be so true. Not only did she ask me if I noticed their online coupons, she gave me an even larger discount, because she thought I sounded like a very nice person. How many companies would do that for someone they never met?
Denise informed me that she would be sending James in the afternoon to fix the problem. When James arrived, he was very mild mannered and extremely professional. We discussed the problem and all the
available options, so that I could make a well informed decision. He was able to solve the problem even though it was not the best of conditions to work with, because he had to access the drain by removing the toilet and he had very little space to work in. But, he never complained once. He spent the next 5 hours going through the entire process, step by step, and explained everything along the way.
If that’s not the best customer service, then I don’t know what is. Most people would be ready to call it a day, since he had already put in 8 hours, but he stayed until after 10pm just to help us out. Not only did he fix the problem, he also gave me a low cost, long term solution to minimize the cost and effort needed to access the drain in the future. We look forward to making these repairs next Spring.
It is very rare that you encounter a company this dedicated to offering fair prices, reliable service and making every customer feel like family. Our family is so grateful to Denise and James for making this a truly memorable experience!” – Manny C.
“I asked Anchor Sewer & Drain Cleaning to come to my home to cut out some weed roots that had worked their way into the sewer line and had previously caused a backup in my basement; I certainly didn’t want that to happen again. While the staff were working to clear the pipe, they discovered what appeared to be mud, that had somehow made its way into the pipe as well. AS&DC suggested I have a video inspection done to investigate further, and I agreed this would give me peace of mind. Once in the pipe with the video camera, AS&DC staff took me through the length of the pipe via a video monitor, to show me not only where they had previously cut out the roots, but also brought my attention to a darker coloring of the pipe’s insides, almost to the top, which suggested there had recently been a backup, and would have shortly thereafter, potentially caused some major problems. Their coming in just weeks prior to cut out the roots was really a blessing in disguise! I highly recommend Anchor Sewer & Drain Cleaning, as they were extremely professional, knowledgeable, and took the time to thoroughly explain what was going on every step of the way.” – Stacey Beaudreau
For more details on our products and services, please feel free to visit us at Sewer Cleaning in Wrentham Ma, Sewer Jetting in Wrentham Ma, Pipe Video Inspection in Wrentham Ma, Clogged Drain in Wrentham Ma&Clogged Sink in Wrentham Ma
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