Technology Tools In Hospitality; Inseparable Components However, In Silos Solutions Are Passé

By Author: Sudhir Singh
Total Articles: 35
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All businesses have seen a transformation with technology and the hospitality industry is no exception. Technology vendors have enough tools to enhance the way business is done in travel and hospitality industry. Technology tools allow businesses to manage their operations more effectively, enhance customer stay experience and loyalty and hence improve their bottom line.

Modern Revenue Managers are not unaware of the increasing use of technology for revenue management. For contemporary revenue managers, data means everything, but thanks to technology, they are no longer spending their time churning data and spending crazy number of hours trying to derive an insight and decision from it. They are smart and are thus increasingly using technology for managing their hotel operations and revenue management.

Hotels of all sizes independent, enterprise, franchised; all use technology for their routine tasks; and the good part is technology tools are available for each one of them.

Revenue managers need to make fast on job decisions. Therefore, it is very crucial that the data and the informational insights flow ...
... very fast across all the systems. Decisions are based on data acquired from different systems (CRS, PMS, GDS, etc.); but the seamless flow of data between these systems and data accuracy is necessary to get the best results.

Most hotels today are using multiple systems from different vendors on a daily basis for various hotel operations and revenue management activities like - rate shopping, price optimization, online channel distribution and of course online reputation management. However, not having the real time updated data and tools that do not synchronize with each other can be very harmful to hotels, leading to headaches for every department in the organization.

Innovative technology solution providers have very well come to the salvage of hoteliers here.
Seamless and integrated SaaS-based tools are need of the hour for effective management and high operating efficiencies.

All In One Solutions are as revolutionary an idea as using technology was some two-decade back. Those who will not flow with this new trend will certainly be left behind compared those who will adopt it.

What is the need of an All in One Solution

- Required to keep a continuous tab on data coming from different systems to draw valuable insights.

- With a single integrated system, data flow seamlessly across systems, making daily operations much easier.

- More focus on core functions and strategies, instead of monitoring different systems.

- No time is wasted in managing multiple vendors & systems and connecting the missing dots.

- Economical, using one single system instead of multiple systems

Paybacks of using a single unified system:

 Coordination with one single vendor - no more annoyances of managing multiple vendors & billing etc.

 Simplified Administration. Brings all departments onto one single platform - better coordination among all the departments

 Cloud-based solution, Fast set-up - No hardware installation required.

 Easier Scalability - Get the performance you need

 Single integrated systems help to respond quickly to dynamic market

 Leverage the benefit of Bundled pricing – Economical

All in One Solutions help you achieve the KPIs and even more than what you wanted to achieve with your multiple systems working in silos. Such solution helps you achieve maximum revenue, accurate forecasting, single image inventory, and rates, RevPAR leadership. Therefore, we can say that the hospitality industry is moving beyond in silos systems. Today the trend is about one stop solution for all your needs.
Change or stay behind.