Here's the recent articles submitted by james jones
Articles By james jones
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Keeping Up With Customer Expectations: An Overview For Call Centers
By: james jones
ISC (www.isc.com) was founded in 1973 to provide training development and consulting services to the call and contact center industry. From the beginning, ISC has been dedicated to providing measurable, sustainable improvements in the performance of people, processes, and technologies that shape the customer experience.(read
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Category : Business
