Here's the recent articles submitted by max smith
Articles By max smith
What Are The Emerging Trends In Level 2 Tech Support For Advanced Troubleshooting?
Submitted as: Omgmaxsmith
Explore the latest Level 2 tech support trends and see how SumaSoft's technical support services leverage AI, remote tools, collaborative platforms, analytics, self-service, AR, customer focus, and cybersecurity for efficient solutions(read
entire article)
View : 149 Times
Category : Technology, Gadget and Science
How Does Personalised Agent Coaching Replace Subjective Micromanagement With Objective, Data-driven Supervision?
By: max smith
Stop subjective micromanagement! Discover how Personalized Agent Coaching uses 100% data-driven conversation intelligence to analyze every customer interaction, eliminate bias, and deliver tailored training. See measurable ROI like a 55% increase in agent efficiency and 40% reduced training costs. Transform your team's performance with transparent, continuous improvement.(read
entire article)
View : 50 Times
Category : Technology, Gadget and Science
