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Condominium Management Services
MANAGEMENT SERVICES - Full Service
Vanguard Management Group offers a full range of Condominium Management Services, Homeowners Association and Mobile Parks for every aspect of management solutions.
Allow me to share a particular kind compliment: "Sinkholes provided stormy seas for most of our condominium owners. Vanguard was a bastion of patience and.a bulwark to not only the board, but to every resident, homeowner, and tenant".
We offer comprehensive accounting services including:
Departmentalized, in-house staff
Daily bank reconciliations you’re able to view 24 hours a day, seven days a week.
Customized reporting options
Financial by 10th business day
2. Online Management Tools
Our interactive online tools give you unlimited access to your community. In this new age of technology, we strive to make your digital experience as quick and seamless as possible by providing:
A/P approval and payment
Bank activity, financial reports, detailed collections info
Any violations and ARC requests made by owners and occupants
Ability to issue or review work order reports and notes
A web portal for owners where they can report and receive updates on R & M, pay their bills, review payments history, and report street light outages.
3. Assessment and Collections
Like our bank reconciliations, you can view assessment and collections information no matter the day or time including:
Charge card, eCheck, coupon, ACH
Customized automated processing
Tracking collections and assisting counsel
In-house collections services and dealing with small claims court
4. Paying Expenses with Paperless Billing
Going paperless saves you time and reduces the stress of bookkeeping.
Payables lockbox captures invoice image
Online portal for Board review and approval
Checks issued upon expense approval
Online activity retained for perpetuity
5. Repairs, Maintenance, and Improvements
Maintenance is part of life as a Management group. Vanguard works with preferred service providers to receive the best service at the best price.
Assist with development of specifications
Manage to bid and oversee projects
Supervision of projects and inspections
6. Covenant Enforcement
Violations happen and it’s important someone knowledgeable and experienced is on hand to take charge of the situation.
Guidance with initial policy/statutes
Inspections, write and issue letters
Handle all owner responses (phone, mail, email, online)
7. Customer Service
Communication is crucial to an efficient business. Vanguard Management’s customer service department allows you to:
Get answers from “live” customer care representatives
Experience extended customer service hours
Pay by ACH, charge card, eCheck, coupon
Access forms or apps by download, fax, or online completion
Track critical dates such as insurance expiration’s, etc.
Vanguard Management Group provides written inspections that are tailored to your community and include:
Common areas and amenities
Maintenance contract supervision
Grounds and service reports
9. Online Architectural Review & Processing
Application and all documents available online
Date sensitivity protocols
Share notes, comments with committee/Board
Manager assistance as needed
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