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Crm For The Automotive Industry

By Author: mandavi
Total Articles: 8

Vehicle sales and service CRM offered by Archizsolutions comes with several operations, which can be used to track conversations with large-scale contacts, customers and their vehicles. There are countless CRM solutions available in the market these days, but Archizsolutions allows you to break all contact databases on the basis of vehicle age, brand, and engine type, etc.
Apart from this, you, as a user you, as a user, can target all your marketing activities based on potential customer interest or vehicles that are currently in use by them. There are countless other functions for the service CRM requirements offered by Archizsolutions with the original CRM for the automotive industry dealership showroom CRM. All these tasks are meant to help you increase your sales and win long-term customer loyalty.

I Loyalty Management
That system enables its users to create individual discount policies for some clients and customer groups. You can set a discount for specific items, or item groups, for a specific period. However, for all your contracted customers, the system allows you to create a specific pricelist which will eventually expire when the contract ends.

ii. Contact Management
All external units with whom you have a business relationship - including customers, vendors, and prospective customers - can be easily entered into the system in the form of contact. The information of an organization or any particular contact of that company can also be recorded. If you double the entry of a particular contact already in the system, then the duplicate check function will alert you to the same.
iii.Marketing Management
Users are now given the ability to complete and control all of their marketing campaigns for many different segments. Details on the history of marketing can be obtained.

In addition, contacts can be broken on the basis of general characteristics. Including the:
•Contact profile
•Vehicle information

iv.Task Management
All the tasks related to your sales and marketing activities can be easily arranged through the system. To-dos can be made for yourself, while you can choose to assign tasks to other users or groups of users. Automatically, to-do lists and activities can also be made, which can range from many different to-dos. You can also set the workflow to specific tasks. In addition, you can use the system to assign those tasks, which include several dos for teams of other users/users, which are already recorded in all programs.
v. Opportunity Management
This functionality is basically to help you monitor all the opportunities for sale. There are different steps that you can split your sales processes, which can later be used to manage your sales opportunities. Sales opportunities can be viewed in the sales plan.

a)CRM features and functions in the automotive industry

CRM solutions affect many automotive industries providing dealers with the demands of some customers, increasing the flexibility of the manufacturing process and improving the relationship between a manufacturer, a dealer, and a customer.
The functional base of CRM systems for the automotive industry is developed and optimized by the Archizsolutions Group:

•Customer databases where information related to car owners is possible to store their service expenditure, in the vehicle model, and in the phase of engagement in company activities.

•Contact management system that works to record the customer's required contact information in an accessible location.

•Sales Lead Tracking and Management System, which allows customers to be aware of the opportunities to purchase and to pursue the sales cycle.

•Task order management that allows all customers' requests to be received and completed on time and finally receives full reports on complete tasks.

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