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Pump Monitoring System

By Author: Gowitek
Total Articles: 18

A US-based pump manufacturing company found that 80% of their pumps were coming back due to warranty claims within a year of sale. This was happening despite the company maintaining superior quality checks during manufacturing. They could only suspect that many of these claims were fraudulent.However, they had no validation system to identify and prove the misuse of pump by the user. Due to so many warranty claims the manufacturer was facing revenue losses, loss of brand value, product Recall/ Removal/ Dumping and wastage of time in verifying each claim.

Some of the common warranty claims that actually arise out of mishandling by the user are:

1. Motor burning due to voltage Fluctuation:
In case of underground pumps or submersible, the user is not able to detect whether the pump is functioning or not so user switches it off and on repeatedly. Repeated power off and on causes voltage fluctuation which then leads to quick burnout of motor.

2. Casting Erosion:
This occurs when chemical affects the cast iron housing. For pumps that are being used to pump high doses of chemicals, the most common outcome is a leak at one of the pipe plugs followed by larger fissures on the pump casing.

3.Pulley Misalignment and Slippage of Belt:
Poor maintenance and rough handling by the user such as not performing regular alignment and absence of greasing of idler arm causes Pulley misalignment and belt slippage.

4. Pressure Spikes:
To prevent pressure spike pump must be turned off by moving the lever to the float position. Due to this, the oil supply valve is shut but the return valve stays open. If it is not done that cause system pressure spikes that will damage the shaft seal and cause leakage.

5. Run Dry Seal Failure:
This problem occurs when the pump is operated without sufficient liquid to lubricate and cool the seal faces. By mounting the pump low on equipment this failure can be avoided.


As you can see there are numerous situations on which warranty can be claimed by the user due to malfunction of pump. However, in many situations malfunction occurs due to user mishandling. This means that the warranty claim is fraudulent. To validate the authenticity of every warranty claim we developed the following IoT Monitoring solution.
This IoT remote monitoring solution helps the pump manufacturer to pay only for genuine warranty claims. Every device is fitted with an IoT unit that consists of an energy meter and sensor to identify voltage fluctuation. IoT Monitoring solutions help to track pump performance parameters in terms of temperature, vibrations, voltage fluctuations and more.

Benefits of a Remote Pump Monitoring System

1. Detects inaccurate warranty claims.
2. Faster response rate to client request using real-time analytics.
3. Reduce time to validate warranty claim authority through data analysis

Click here to know more:https://www.gowitek.com/iot/case-studies/pump-monitoring-system

More About the Author

Gowitek is a leading Golang Development Company that builds Tailored Software Solutions by leveraging Golang and Google Cloud. We induce growth acceleration of businesses through Digital Transformation. By combining our expertise in Technology and Industry we focus on an in-depth understanding of business challenges and then devising solutions that are Simple, Scalable, Superior, Secure and Speedily delivered. So if you have an idea we have a Solution that is backed by innovative and Disruptive Technology.

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