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The Many Benefits Of Crm Software

By Author: Jessica Heald
Total Articles: 5

Customer Relationship Management (CRM) software can do so much more for your business than just managing the relationships that you have with your customers. It can provide you with a whole mass of data covering every aspect of your business so that you KNOW where you stand and what courses of action to take, rather than making decisions based on intuition or on "we've always done it this way".

For instance, the Unleashed CRM software can tell you everything about your purchases, inventory, and production, in addition to your sales. As an example, purchasing stock might result in additional costs such as import duties, delivery charges, or labour costs. The true cost of your stock has to take all of these into account to arrive at your average landed cost which is the cost of the product plus purchase costs. Unleashed automatically updates your average landed cost so that you can set the right price and know that your goods are profitable. Unleashed also sends your purchase costs directly to your accounting software. Purchase costs are automatically distributed to multiple items, or you can manually add them to one or more products.

Unleashed also records Supplier Price Books which is automatically recorded against each product so that you can quickly purchase from multiple suppliers. It saves prices, currencies, and address details of multiple suppliers of each product that you purchase. You can also see a transaction history on each supplier at a glance. In addition, you can easily receipt purchases even if you have only received a part order. This enables you to use the stock you have already received but keep track of anything still on order.

Managing raw materials is another important area. You need to select the oldest batch in your inventory to manage raw materials efficiently, and the Unleashed software will tell you which batches are due to expire and should be used next, cutting down on wastage. The Unleashed software also sends inventory information to your POS, eCommerce, or CRM software so that all sales channels have stock information that is up to date. There is a customisable Warehouses feature which allows you to separate certain products for specific sales channels. Another feature of the Unleashed software is barcode scanning which helps you to have the correct quantities in your system, whether you are receipting goods, or just doing a stock take.

Sage50 CRM is cloud accounting software that also covers payroll management, HR solutions, payments, and enterprise management. This combines the convenience of the cloud with your desktop accounting software, giving you a complete overview of your finances all in one place. It is also ready for Making Tax Digital which will fundamentally alter the UK tax system. Using Sage50 you can be sure that you will be ready, and with simple and accurate online submissions you can also be certain you will be compliant.

Running a payroll with Sage is simple and straightforward, even if you have never done it before. You simply enter hourly pay or salaries and the software takes care of the rest. It can handle absence, attachments, bonuses, holiday pay, expenses, overtime, PAYE, National Insurance, pensions, salaries, student loans – everything. You can complete secure, accurate, and compliant payslips for each pay period in just four clicks.

Another industry-leading software is Xero. This was born in New Zealand a few years ago and has spread across the globe. Possibly the most important thing in business, after sales, is making sure that you get paid on time. With Xero CRM integration gone are the days of waiting for the cheque that is "in the post" when, of course, it isn't. Now you can get paid faster with Xero by using online payment services such as PayPal and Stripe. You can also process your VAT so that you pay it on time and don't get into any trouble with HMRC.

Xero covers a whole range of functions essential to SME's and among them is being able to connect to your bank so that transactions flow automatically into Xero every day. It also runs bank reconciliation, payroll, expenses, quotes, reporting, purchase orders, and can track gains and losses across multiple currencies among many other functions.

ProspectSoft CRM can give you a whole range of information about your business that most other softwares cannot do. The company's software also integrates with many others such as Unleashed and Sage50 CRM.

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