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7 Management Training Rules For Effective Feedback By: One of the key questions asked on any management t
One of the key questions asked on any management training course is ‘how do I motivate my staff? All too often managers feel that the only way to motivate staff is through money, nothing can be further from the truth.
Using feedback skills taught on many management training courses will definitely help to motivate your staff and it costs nothing only learning good management skills.
Immediate, that is a vital word to think of when giving feedback. The most powerful form of feedback is when it is given immediately. I always think of the ‘wait till your father gets home syndrome' it is pointless chastising a child a week after the event. Feedback should be immediate or at least as soon as possible
Privacy is another thing to remember. Feedback to correct a problem should be done in private. You do not want to embarrass any staff member in front of their peers. I know this sounds so obvious but once again many Managers will use this as a tactic to scare other staff members
Specific is vital, the whole purpose of giving feedback is to ensure that the person can learn from it and do something about it. I was on a management training course recently and some one offered feedback on a colleague’s presentation. The feedback was 'well I thought you looked nervous' when the colleague questioned why they felt he looked nervous the other person had no response. That is not feedback that is just a comment that will not help the individual in any shape or form.
Support is critical, if you provide feedback to try and correct a problem, do not be negative or displeased. Instead, show that you are confident in the staff member ability to correct the problem next time.
Words are important so be careful. Receiving feedback can be scary and intimidating for a staff member or, it can be particularly motivating. Until you know how each member of your staff responds to feedback, choose your words carefully.
Ask questions. Ask the staff member specific questions that will help you to understand their performance ability. For example, Stan, I have noticed that the duration of you calls has increased by over 20%. What is it that you have been doing differently? All too often I see on management training courses managers who have yet to master the skills of questioning and listening
Differing personalities, Odds are there are going to be staff whose personalities do not click. Unless it is disruptive to the staff, you should not give feedback on personality, just on job performance.
Finally be positive and try to end on a positive note. Most management training courses will tell you that feedback should be like a McDonalds beef burger and the roll should be the positives whilst the hamburger should be the negative.
More and more Managers who go on management training courses are getting better at delivering feedback, but we all still have a long way to go to get it right every time.(read entire article)(posted on: 2009-09-02)
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The Top 5 Reasons To Outsource Software Testing By: kassiermdembowski
1. Time Pressure
Most, if not all software developments come under time pressure from approaching deadlines.(read entire article)(posted on: 2009-09-02)
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Valuable Tips To Hire Reputed Packers Movers Companies By: Michael Braganza
Packing and moving of valuable goods to new location is not everyone’s cup of tea. And especially it can be a terrifying for those people who do not have any idea about packing and moving. Well do not get tensed, as there are solutions to each and every problem.(read entire article)(posted on: 2009-09-02)
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Why You Should Hire Packers Movers From Chennai? By: Michael Braganza
Chennai formally known as Madras is the capital city of Tamil Nadu. Its economy has a strong industrial base in the technology, software, automobile and hardware manufacturing. It is also a famous tourism destination. The city has the total population of 4.34 millions in 2001 and is rapidly growing.(read entire article)(posted on: 2009-09-02)
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The Best Blog For Made In Portugal Products! By: Luis Fontes
Are you searching for a web page to know about the events and the specialties of Portugal? The Portugal Blog is the abode of the information about the events conducted in the country and the products made in Portugal like their saddles, wine and the embroidery.(read entire article)(posted on: 2009-09-02)
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Quick Guide To Getting More From Your Webinar By: hadwinbrown
A webinar is an online video conference that allows you to connect to multiple parties simultaneously.(read entire article)(posted on: 2009-09-02)
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Logo Design Concepts And Views By: Alan Smith
The article is about logo designing and related issues. This is a very vast field which require professional guidance and designing for the perfect design creation.(read entire article)(posted on: 2009-09-02)
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Targeting Niche Markets Is A Smart Internet Marketing Strategy By: Joe Williams
This article talks about the concept of Niche Marketing, what it is and why it is important.
The World Wide Web has captivated my attention ever since I was introduced to it by my mother (another WWW freak!). That was about 10 years ago and ever since that time, my interest about all the different things that can be done through the internet has continued to grow.(read entire article)(posted on: 2009-09-01)
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Website Design General Information And Issues By: Alan Smith
This article contains general discussion about website designing. Here you can get basic information regarding this field and related issues.(read entire article)(posted on: 2009-09-01)
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3 Tips For Effective Ppc Management By: Jamie Hanson
Some easy tips on how to manage your pay per click account, and get more traffic and a better ROI as an result.(read entire article)(posted on: 2009-09-01)
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