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Customer Services And Smoothing The Complaint Handling Process By: Donald Nason
Nearly all customers would recommend a company to their friends if a complaint had been resolved efficiently, four out of five customers would spread the word if a complaint had been handled badly, and most customers would pay more for excellent service – a Customer Services solution provides document capture, process workflow and on-line file access to streamline complaint handling, easing the work of Customer Services staff and promoting far better customer relationships.(read entire article)(posted on: 2014-04-17)
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In Scrum, Can The Development Team Decide What Is "done"? If So, Why? By: mrugesh panchal
The acceptance criteria is very important in defining which of the user stories can be considered as “done” at the end of the sprint. Scrum advocates shippable user stories to be delivered at the end of each sprint iteration. The definition of “done” decides whether a particular product backlog item is shippable or not after it is developed. Apart from the stakeholders, can the team decide the acceptance criteria and decide what is “done” in scrum?(read entire article)(posted on: 2014-04-16)
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Network Inventory In Modern Company By: Dmitriy Stepanov
A well-managed software inventory database gives a company's manager an opportunity to control the whole network more effectively.(read entire article)(posted on: 2014-04-15)
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Breathing New Life Into The Sprint Retrospective Meetings – Part 1 By: mrugesh panchal
Sprint retrospective meetings are important events in scrum. The scrum master should ensure the retrospectives are conducted in the correct spirit and manner so that they can remain effective. If the retrospectives are “dying” out i.e. they no longer remain effective, new life can be breathed into them by implementing certain recommendations.(read entire article)(posted on: 2014-04-15)
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Shutterstock Affiliate Api Mini Serves Up Over 33 Million Stock Images By: Michael R Jones
Shutterstock provides millions of dynamic and contextual royalty-free stock photos and videos for your website. The Shutterstock Affiliate API mini helps you monetize your website and attract creative professionals.(read entire article)(posted on: 2014-04-15)
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Product Backlog Grooming Issues And What Should An Ideal Grooming Session Include? By: mrugesh panchal
Properly groomed product backlogs can help to streamline the scrum process and help to deliver shippable user stories having high business values. Lack of proper grooming can lead to several issues and reduced profit margins for the investors. Proper grooming should be carried out using the DEEP method so fruitful product increment can be availed from the scrum project.(read entire article)(posted on: 2014-04-14)
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Officeclip - A Complete Solution To Manage All Your Contacts By: hencythomson
To organize your contacts and database in your business or organization, you would always need efficient content management software, that would not only be an ordinary online contact manager, but would also help you synchronize your contacts, content and database between your local drive, other applications and the online contact management system, thus giving you complete and total contact manager solution.(read entire article)(posted on: 2014-04-14)
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Writing Effective And Useful User Stories – How To Reduce Regression In Scrum By: mrugesh panchal
In scrum, the success of delivering shippable user stories depend a lot upon the manner and way in which the product backlog items are defined and stated. It is very important to write useful and easily understandable acceptance criteria and link it to the stories. The team can deliver successful stories only if the criterion is made clear and explained to the team. A useful rule can help the product owner draft effective user stories.(read entire article)(posted on: 2014-04-11)
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Importance Of "done" In Scrum And Why Acceptance Criteria Is So Important By: Mrugesh panchal
The fulfillment of the acceptance criteria linked with the product backlog items, or accepting the user stories as “done” is very important in scrum. When shippable stories are developed through the sprints on a regular and consistent basis the ROI and the profit margins increase. It is important to know why “done” is so important for scrum methodology.(read entire article)(posted on: 2014-04-10)
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Download Photos From Instagram Quickly And Easily By: Jonathan C. Clarke
Save-o-gram is a downloader which allows you to download photos and videos from any Instagram user account quickly and easily. Since this cannot be done from the Instagram website or application, this program is ideal for any Instagram users.(read entire article)(posted on: 2014-04-10)
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