123ArticleOnline.com: eric philanderhttp://www.123articleonline.com/rss/author/161049/eric-philanderArticles written by eric philander from 123ArticleOnline.comen-usCopyright (c) 123ArticleOnline.com All rights reserved. IVR Inevitable for Banking http://www.123articleonline.com/articles/853094/ivr-inevitable-for-banking The Interactive Voice Response system has leveraged the banking industry exceptionally. It has boosted the customer relation with its advanced features and auto-attendant nature which resolve the customer queries within seconds. Make Your Interaction Smoother And Effective Through IVR System http://www.123articleonline.com/articles/844364/make-your-interaction-smoother-and-effective-through-ivr-system Interactive Voice Response System or IVRS is the automated receptionist that attends the calls of customers in a company or any business house, resolves their queries, can route calls to the right person, provides information and helps in transaction, etc. Polling Solution Helps Conduct Sophisticated Polls And Surveys http://www.123articleonline.com/articles/819918/polling-solution-helps-conduct-sophisticated-polls-and-surveys The polling software or solution enables users to gain real-time feedback from clientele. Polling can be done for both inbound and outbound calls as well. Since it is an automated solution, it facilitates users with polls and surveys across the globe.