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How Africa Has Vast Outsourcing Potential To Businesses Around The Globe
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In the year 2013, the outsourcing industry was estimated to have a worth of over $200 bn. Three years down the lane, the growth is still encouraging and promising than it was before.
Outsourcing takes place when an organization sends some of its crucial functions to a profession service-providing firm. The idea is to perform same functions at a less feasible cost. While the outsourcing wind blows in favor of countries like India, it is evident that Africa is ideally growing as a hub of outsourcing solutions.
Africa, especially East Africa, is worldly renowned for its famous tourism appeal and natural resources. Even since the dawn of globalization, Africa has captivated the mind and attention of worldwide businesses for being exceptionally beautiful and profitable. As far as outsourcing is concerned, Africa is proving its mettle in becoming an industry that offers and provides services to the entire world. Many factors state Africa has the vast outsourcing potential to businesses around the Globe. Have a look at some of the most prominent one!
1. Young Educated Workforce:
Just like Uganda, Kenya, India and other countries, Africa is also blessed with to have a dynamic force of young minds. The highly educated population is a boon for the outsourcing industry. These are the people who can really deliver some quick services and results to the clients.
2. Greasing the vehicle business:
Capitalizing much of their time and resources on non-core business functions, African outsourcing firms are actually handling tasks that are greasing the business wheels of many companies. From minor jobs like data entry, raising invoice, content, designing to major administrative functions like HR management, payroll filing, business analytics, etc. - African outsourcing industry is gaining prominence in every discipline.
3. The Winning Perspective:
African Outsourcing firms have learned the art of offering services and solutions altogether. They have been providing the winning package deals that help clients in location ‘one-stop-center’ solution system. For instance, if a client is looking for outsourcing its IT development tasks, such firms will assist the customer with different integrated services like web development, designing, content, backup solutions, marketing, and so on. The package in sale is what that matters the most.
4. Same Industry, Different Approach:
Unlike other countries providing outsourcing services, African Outsourcing sector is primarily not thriving on the cost cutting factor. There is a tint of uniqueness and urge of giving a distinct branding and marketing approach to the client’s product. The behavior is not traditional as it is more progressive and profound.
5. Being ‘Glocal’ is the key:
Glocal is the combination of global + local outsourcing. Since Africa has been fairly global and local in its outsourcing sector, it is providing brilliant services to sub-Saharan African businesses. Asian countries like Singapore, West, and South Korea have been benefited due to the similarity in factors (like time zones and the difference in location). The whole situation has created a conducive environment for the outsourcing boom in Africa.
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