Voice Conferencing Solution Empowers Business Development Department

By Author: Jullie Potter
Total Articles: 17

As one can assume, the business developers need to stay connected with the clients and prospects constantly. Thus, the core requirement of the business developers is “uninterrupted and reliable communication”. Often, this communication involves more than one person. This has emerged a need of the effective tool to conduct and manage the conference. The company can empower their business developers by taking advantage of technological inventions. One of such most powerful and reliable tool is “Voice Conferencing Solution”.

The voice conferencing solution aids the business development department with a plethora of benefits it comes with. Some of them are explored in this article.

Provides Remote Access from Anywhere, Anytime
The business developers might need to attend the client calls at time client is available. This can be different than the working hours of the company.

The voice conferencing solution allows conducting a conference with the client any time, from any place. The technical team can also join the discussion without any difficulty.

Single System for Different Purposes
The business developers need to conduct conferences for various reasons; some of them are listed below.
Demonstrating the product to the prospect
Answering the client's queries
Discussing the client’s requirements
Broadcasting the launch of the new product to all the clients and prospects

The voice conferencing solutions come with the different conference modes such as, presentation, conversation, broadcast, etc. The business developers can activate the required mode to suit the communication need of the present scenario.

Easy sharing options
The business developers need to share the different documents with the prospects or clients, which includes proposals, requirement analysis doc, whitepapers, case studies, testimonials, etc. They also need to share the screen to demonstrate the functioning of the system or different modules of the products.

The voice conferencing solutions come with the handy and easy to use sharing tools. It allows sharing any kind of document and screen to multiple participants at a time.

More interactive discussions
There are many situations when a business developer plays a role of the mediator amid of the client and the development/ technical team. The conference can be conducted to understand the client's initial requirement; to showcase the functionality of the deliverables’ first model; to resolve any technical issue, etc. Here, they need to conduct conferences which can be interactive, in which both parties can put their points as simply as in the physical meeting.

The voice conferencing solutions come with the powerful features, which satisfies this need of the business development executives. For instance, “Raise Hand” feature, which can be used to indicate the query or concern in the ongoing conference. This avoids the one sided conferences, which may end nowhere. It also helps to conduct conference more professionally instead of having a conference, where everybody speaks in between. Another such value added feature is, “Active Speaker Display”. It allows participants to be attentive towards the speaker.

There are many more benefits one may accrue from the modern voice conferencing solution. This solution comes with very easy to use interface, which makes it a perfect fit for any industry. No formal training is required to use this software. Another remarkable benefit is, one may conduct and participate in the conference using any device with the internet connection. This makes it suitable for any user.

The business developers can meet their communication requirements more efficaciously. As they are technologically empowered, they can improve their performance, which in turn, generates more leads and improves the ROI of the company.