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Ip Pbx Solution – Advanced Technology For Enterprises And Corporate Houses

By Author: Jullie Potter
Total Articles: 16

Communication is need of any small to big organization. As the size of enterprise increases, the day to day need of communication increases. The corporate houses and big enterprises have to spend a big chunk of their budget in the internal and external communication. The IP PBX solutions aid the enterprises and corporate houses with the advanced technology. It provides a state of the art internal network to a company which not only serve the communication needs at fullest, but also save the portion of budget which can be used in other more important channels or projects.

An IP PBX solution connects the communication tools of an organization including, landline phones, mobiles, fax machines which creates an internal communication network. This network carries the voice calls and data and route it to the pre-defined destination. Traditional communication tools have many limitations which are overcome by the private branch exchange. The IP PBX also provides the extra features which are not possible to achieve with the traditional communication tools. The key features of the IP PBX are listed below:

Call, fax and email routing
Blind and Attendant Transfer
Call forwarding to the pre-defined number
Customized MOH [Music on Hold]
IVRS [Interactive Voice Response System]
Voicemail features like notification, play, forward, etc.
Internal Phonebook
DND [Do Not Disturb]
Blacklisting/ Whitelisting the number(s)
Recording the calls
Call Broadcasting
And more

The IP PBX software can be developed in different VoIP technologies like Asterisk or FreeSWITCH based on the communication requirements of an organization. The software are scalable enough to add or remove the number of channels as and when the need of an enterprise change. The IP PBX eliminates the need of bulky hardware and wiring which makes it much more suitable for the corporate environment. The PBX software is so easy to use and maintain that anyone with a basic training can use it with ease.

The other major benefit of the IP PBX solution is that you are not locked in to a particular vendor. There are many solutions and service providers in this industry which gives you more flexibility to choose the service/solution provider which fits best to your requirements as well as your budget.

The usage of the IP PBX solution for internal communication saves a big chunk of money. In fact, it makes the internal communication absolutely free. The organizations may use the IP Phones for internal communication which supports voice as well as video calling based on the IP phone in use. It also leverages the communication by providing the futuristic communication features supported by the Private Branch Exchange.

The IP PBX also boosts the external communication requirement of any enterprise. One may use the VoIP calling services. These services support multiple calling channels on single PRI or TDM line. This not only leverage the communication, but also save the money. Using PBX solution for enterprise also creates a more professional image of an organization with its advanced features.

The communication network created by the IP PBX solution supports voice, video, data and multimedia exchange on a single network. The complete IP PBX solution which is usually an amalgamation of a PBX software, hardware and IP phones, is a perfect fit for any organization.

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