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Class 5 Softswitch: To Provide Enhanced Telecommunication Services

By Author: Isabella Swan
Total Articles: 10

Class 5 Softswitch is a new intelligent all-in-one residential VoIP solution for VoIP service providers that enables them to offer high quality calling services and added features for residential and small office/home office (SOHO) customers. An IP- enabled device such as landline IP phones, IP adaptors or smartphone devices are needed to use and enjoy all the features and communicate with ease and efficiency.

Its usage has increased due to its low cost as compared to traditional or local phone switches and its ability to enable third-party vendors to write complex services due to open API. Moreover, it can be installed directly on the server, thus it does not require any additional hardware saving cost, while end users required only an IP phone to connect.

Class 5 switch provides various features for telecom service providers and the end users, thus greatly helping in providing the satisfaction of service and reliability which is vital for the business. It can help manage interface for configuration and reporting due to its ability to provide intelligent programmable routing.

As switches are faster, cheaper and better than conventional phone, most telecommunication companies have started preferring various switches as a reliable alternative. Apart from this, it also provides all the tools to deliver, manage, monitor and bill for VoIP services in a single platform in a user-friendly and easily managed web interface.

Some of the features that are provided :

Auto provisioning tool
Voice mail with various Features
Carrier-grade platform
CDR reports
Call on hold
Call Authorization
Emergency dialing and Call Back
Call forwarding and waiting
Package billing
Callback
and Many more

Furthermore, customers can also enjoy free in-network IP to IP call including international calls. Other advantages of using Class 5 switch for telecom service providers are its ability to handle large volume of calls simultaneously without the need of an extra server due to its inbuilt capacity.

Apart from this it also helps reduce the overall heavy calling costs and boost workflow due to its compatibility and integration of the system. It provides a single billing platform, while eliminating any developmental delays due to its open architecture. Lastly, it provides a flexible hardware platform, thus providing great convenience in any additions, changes and overall handling and cost for hardware for telecom service providers.

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