Cloud, Helpdesk, Consultation, It, Support, Services, Melbourne, Remote, Computers, Servers, Backup

By Author: romyfernandis
Total Articles: 202

When it comes to providing IT support services or system administration, there are many providers out there that proclaim they’re up to the job. But do they have the lateral thinking needed to support your business as it grows and adapts to changing technologies? Illuminate IT provides IT support services to small and medium sizes businesses with a roadmap in mind of where you are now, and where you want to be. By allowing us to become your IT Partner, you’ll see monthly reports of the health of your environment, when you need to start thinking about upgrading, increasing your storage and capacity, how to align your IT systems with business processes and much more. It’s not just the support of your IT infrastructure we offer. Apart of our services covers strategic design and continual improvement to ensure you’re getting the most of your systems. At Illuminate IT, we don’t like the word outsource. We believe to properly make an impact and to maximize our services, we need to look at your business as a whole, from the inside out. We like to think of your company as had we would our own. How think about how we integrate, maintain and develop your IT systems in a way that makes sense to your company. It’s about time, money, manageability, security and administration. Our services covers all the above checkboxes and more.

With our head office based in Melbourne, we offer our customers an end to end service delivery support service. We provide solutions for upgrades to Servers, Computers, Remote Support, Onsite Support, Backups, Hosted Cloud options, a 24/7 Helpdesk, Project Management , expert Consultation services, and more. Our Networking and Infrastructure Engineers are certified in the latest technologies who are continually looking for ways to improve how SMBs can work. With our IT support services, you can stop worrying about the security and availability of your data and focus on your business.

We all hear of the horror stories of compromised data, security threats and credit card fraud. New viruses are being released daily and is enough to keep any business owner up at night. Our team is constantly being kept up to date on the latest threats. We offer Anti-Spam and Anti-Virus protection with real time database lookups, Web URL Filtering and security hardening of your servers and network. We will support any solutions you may already have in place and liaise with those vendors for best practice standards. At Illuminate IT, we understand that the support of your environment is not just a once off or even a monthly task. It requires constant surveillance and visibility of the whole of your environment. That’s why we’ve partnered with the leading security vendors to ensure your data is safe and you can rest easy. At Illuminate IT, we believe the customer is always right – no exceptions.

Find more information relating to Illuminate IT, and Illuminate IT Helpdesk here.