Illuminate It: Reaching Out To Your Business

By Author: romyfernandis
Total Articles: 202

There’s no need to worry about the enormous cost of your electricity bills or the safety of your data anymore! With Illuminate IT’s Cloud service, your data can be securely stored in our Melbourne Datacentre utilizing lightning speeds on our backbone network. With continuous backups and monitoring, we’ll be able to detect if a problem comes up and resolve it before it becomes an issue. Are you running an intensive application and need more resources? We can give you more in seconds. Or worried about purchasing new storage and wanting to scale out? Leave it to us; you can have as much storage as you need! At Illuminate IT, we understand that the needs of a business is always changing. Our Cloud offering is one of our most popular options because it enables you to grow (or decrease) as needed. This is handy for businesses because it means they only pay for what they use.

Or maybe you’ve decide that a cloud service isn’t for you. If you’re already made an initial investment on your servers and networking equipment, we’re more than happy to provide support. At Illuminate IT, we know how important it is to talk the talk and walk the walk. That’s why we have Engineers certified in A+, ITIL, Microsoft, VMware, Citrix and Cisco. We’re always looking to expand our knowledge on the latest technologies so we can make your business run smoother, cheaper and with less overhead.

Our helpdesk is available 24 hours a day ready to provide you with support when you need it most. Our monitoring systems are working 24/7/365 days a year to ensure your systems are available at all times. If an alert occur across any one of your systems, we’ll be instantly notified about it so we can assign one of our Engineers to resolve the cause before it becomes an issue. We can remote in and connect to any device to check the status of your infrastructure. Our friendly staff are also available 24 hours a day, 7 days a week to be onsite should you require it. Whether it’s your networking hardware, server infrastructure, physical workstations or all of the above, we’ll be there for you anytime you need us. That’s our promise.

Here at Illuminate IT we know it can be a scary place out there on the Internet. We hear of the latest hack attacks, credit card fraud and all sorts of malicious activity that’ll make anyone lose sleep thinking about their privacy. That’s why we take privacy and the protection of your organization’s data and assets very seriously. As apart of our services to you, we will engage in a full top down network audit to ensure your critical data is securely protected and is accessible by only those who need to see it. We will keep up to date with the latest threats and support your systems with regular security patching on your devices.

Find more information relating to Illuminate IT, and Illuminate IT Helpdesk here.