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The Comprehensive Ralspeed Service
Total Articles: 73
Ralspeed are committed to providing practical, bespoke and cost-effective solutions to our customers, building lasting relationships that enable us to tailor our service according to each customer's individual requirements. This commitment has greatly benefited one of our most recent customers, who has upgraded one of his company’s vital pieces of machinery from a fluid coupling to a quality soft start control panel.
The customer, James Helme, owns a large mixing machine that had ceased to function, the directly-connected fluid coupling having completely failed. Upon ordering a replacement coupling, James was informed that this could take over a month to be delivered, a period of time that would have caused considerable disruption and loss of earnings for his business.
James had a limited knowledge of soft start technology and was not even sure that it was the solution his machine required. This meant that he felt nervous of making an investment in a full control panel in case it would not adequately perform its intended duty. Our skilled team were quickly able to reassure James with the offer of using our practical hire service to allow him to try out the unit for a few weeks until he was sure it was functioning optimally. With a small, realistic and affordable capital outlay, James was able to hire the unit with the guarantee that, if he found it to be of superlative quality, he would be able to keep the hire unit absolutely free while Ralspeed designed and manufactured a brand new, dedicated control panel for the application.
As well as the consistently-competitive prices we offer on our range available for purchase, Ralspeed also provide a full, dedicated and expertly-maintained hire fleet which allows companies requiring our products for only a limited time to experience the same value. With total flexibility, we provide a comprehensive selection of control gear including all of our variable speed drives, soft starters and control panels, all of which offer the perfect solution to pump breakdown and allow for a greatly-extended service life. The freestanding units, which require no complex securing and can therefore provide instant service, are designed to function perfectly in most working environments and, with a guarantee of complete satisfaction, offer even further benefits in terms of lowered energy usage.
Our hire unit is, as expected, functioning perfectly and James has now ordered a full soft starter control panel which is currently in the process of being manufactured. We look forward to completing the unit, delivering it to James and offering full aftercare and support to his business.
Starting with time periods of just a single week, the Ralspeed hire service is flexible and adaptable to suit the unique requirements of your particular application; the already-low price can be even further reduced for customers choosing to hire a unit for a longer period of time. Comprehensive and convenient, the service can also extend to offer delivery and collection of the chosen product.
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